Premier SaaS Support Engineer — Customer-Focused, Equity
The Consulting Solutions
The Consulting Solutions is seeking a Premier Support Engineer who will assist clients with technical inquiries about Datadog's services. The ideal candidate will have experience in a SaaS technical support role and possess a client-centric approach. This position offers a dynamic hybrid work environment, with 3–5 days required in the office each week. Other benefits include a generous global benefits package, stock equity options, and ongoing professional development opportunities. #J-18808-Ljbffr The Consulting Solutions
$81k - $119k
...and ensuring that existing customers are happy and successful. Premier Support Engineers (PSEs) are primarily focused on assisting prospects and... ...channel technical support at a SaaS company (2+ years of... ...networking. New hire stock equity (RSUs) and employee stock purchase...CustomerEmployment EquityWork at officeImmediate startWorldwide3 days per week$114k - $155k
AppOmni prevents SaaS data breaches by delivering... ...standard for innovation and customer value in SaaS security... ...results-driven Senior Support Engineer to engage and enable... ...We accomplish this by focusing on our five core... ...We’re committed to pay equity and transparency and encourage...CustomerEmployment EquityImmediate startHome office$75k - $90k
...clear picture of their customers. Through our values:... ...The Team The Technical Support Engineer 2 (TSE2), Triage & Discovery... ...isn’t fast enough, focusing on discovery and... ...onboarding workflows in a SaaS environment.... ...position is eligible for equity awards in the form of...CustomerEmployment EquityWork at officeLocal areaImmediate startRemote workHome officeMonday to FridayFlexible hours3 days per week- ...looking for a strategic Senior Support Engineer in Denver, Colorado. You will engage with customers, troubleshoot complex issues, and... ...across teams to improve our SaaS security platform. Ideal candidates... ...collaborative work environment focused on growth and innovation. #J-18...Customer
$106.61k - $284.28k
...as a Sr. Manager, Frontline Support Engineering to lead our organization's efforts... ...scaling a high-performing customer and/or technical support... ...healthcare, finance, enterprise SaaS, or highly regulated... ...award target in the company's equity award program. Benefits We take...CustomerEmployment EquityHourly payFull timeTemporary workWork experience placementLocal area$184k - $223k
...risk. The ideal candidate will focus on reducing third-party risks... ...understanding the implications of AI in SaaS applications. This position... ...-functional teams to deliver customer value. The competitive salary... ...comprehensive benefits and equity options. #J-18808-Ljbffr...CustomerEmployment Equity$92k - $134k
...experts. The Datadog Federal Support Engineering team is dedicated to serving... ...for our Public Sector customers, who operate within some of... ...delivering technical support within SaaS environments for highly... ...networking. New hire stock equity (RSUs) and employee stock purchase...CustomerEmployment EquityWork at office3 days per week$80.49k - $96.59k
...electricity. With Fivetran, customer data arrives in their... ...to query, with no engineering or maintenance... ...looking for a Customer Support Engineer for our API Connector... ...approach that is focused on the resolution and... ...Fivetran promotes diversity, equity, inclusion & belonging...CustomerEmployment EquityFull timeWork at officeRemote work- ...with a proven track record in SaaS, particularly in BI and data analytics... .... This role is remote, focusing on driving revenue and... ...functionally with marketing and customer success to optimize performance... ...competitive compensation with equity and benefits. #J-18808-Ljbffr...CustomerEmployment EquityRemote job
- Wowza Media Systems is seeking a Technical Support Engineer to provide technical support for their... ...candidates should have 5+ years in customer support with a strong understanding of... ...inclusive workplace in Colorado with a focus on customer-centric service. #J-18808-Ljbffr...CustomerRemote job
$26.45 - $33.66 per hour
A leading community management software provider based in Denver, CO is seeking a Customer Support Tier II - Caliber. This role focuses on providing technical support for customers using accounting software and acts as a mentor to junior staff. Candidates should possess...CustomerHourly pay$155k
...that providers should focus on providing incredible... ...achieve revenue targets. Customer Engagement: Build and... ...while mentoring and supporting junior team members in... ...years of experience in B2B SaaS sales, with a track... ...~ Competitive salary + equity ~3 weeks of PTO ~ Health...CustomerEmployment EquityContract workWork at office- ...software company is seeking a hybrid Technical Support Engineer focused on Site Reliability Engineering (SRE). This role involves monitoring SaaS application performance, responding to technical inquiries, and supporting customers. Ideal candidates will have a Bachelor's...Customer
- ...the flexibility that supports both productivity and... ...OverviewThe Technical Support Engineer (TSE) at Litera plays... ...-quality support to customers across our software... ...scripting, SQL, cloud/SaaS architecture is a plus... ...being part of the team, focusing on tools that matter...CustomerWork at officeWorldwideShift workRotating shift3 days per week
- Urban Sky is looking for a hands-on IT Support Engineer in Denver, CO, to enhance and secure their IT infrastructure... ...means being part of a dynamic team in the aerospace sector, focusing on innovative technologies for government and commercial customers. #J-18808-Ljbffr Urban SkyCustomer
- ...Onboarding Manager to guide new customers through their onboarding... ...closely with product managers and engineers to ensure a smooth transition... ...in customer success in a SaaS environment are essential. The... ...offers a competitive salary, equity, benefits including PTO, and...CustomerEmployment Equity
- monday.com is seeking a Technical Customer Success Manager in Denver, Colorado to elevate client... ...candidate will have 3+ years in B2B SaaS, a knack for problem-solving, and superb... ...Competitive salary, excellent benefits, and equity potential available. #J-18808-Ljbffr...CustomerEmployment Equity
$85k - $110k
...tools and technology to help you engineer the solution that works now -... ...highly skilled Level 3 (L3) Support Engineer to support the... ...escalation point for complex customer issues, working closely with... ...education, skills, internal equity, and budgetary considerations...CustomerEmployment EquityWork at office$140k - $175k
...Account Executive based in Denver, CO. This role focuses on opening and nurturing relationships with large strategic customers, requiring a strong track record in managing... ...package including health insurance, company equity, and paid time off. #J-18808-Ljbffr Matillion...CustomerEmployment Equity$88k - $103k
...This role requires strong sales skills, focusing on B2B applications and IT infrastructure... ...and drive sales through prospecting, customer engagement, and pipeline management. Ideal... ...along with participation in bonus plans and equity awards. #J-18808-Ljbffr Sumo LogicCustomerEmployment Equity$85k - $110k
...tools and technology to help you engineer the solution that works now -... ...highly skilled Level 3 (L3) Support Engineer to join our... ...escalation point for complex customer issues, working closely with... ..., skills/abilities, internal equity, and budgetary considerations...CustomerEmployment EquityWork at officeRemote work$128k - $171k
...product experts. The Datadog Federal Support Engineering team is dedicated to serving as highly... ...technical advisors for our Public Sector customers, who operate within some of the most... ...for in‑house networking. New hire stock equity (RSUs) and employee stock purchase...CustomerEmployment EquityWork at office3 days per week$26 - $29 per hour
...The City and County of Denver supports a hybrid workplace model.... ...Colorado’s primary economic engine, generating $47.2 billion in... ...individuality and strive to keep Equity, Diversity, Inclusion &... ...contact for IT support, providing customer-focused help desk assistance for...CustomerEmployment EquityHourly payFull timeLocal areaImmediate startRemote work- The City and County of Denver is seeking an IT Service Desk Technician II to provide customer-focused technical support at Denver International Airport. The role entails troubleshooting hardware and software issues, managing support tickets, and maintaining technical documentation...Customer
$125k - $151k
...meaningful work of your career, help our customers and partners advance their AI... ...cost GPU compute power. As a Senior Cloud Support Engineer, you'll play a crucial role in empowering... ...skills, and abilities, as well as internal equity and alignment with market data. Crusoe...CustomerEmployment EquityFull timeTemporary work$70k - $90k
...EverPass Media is a premier media and technology platform... ...goal is to ensure our customers—ranging from local... ...post‑sale relationship, focusing on retention, upselling... ...Sales, ideally within SaaS, hospitality tech, or media... ...Partners and 32 Equity, the NFL’s investment arm...CustomerEmployment EquityTemporary workWork at officeLocal area$71k - $126k
...works in a non-silo environment, supporting all of Arista’s products. He... ...work directly with both the customer and (when needed) the... ...direct access to a high‑level engineer streamlines the support process... ...discretionary Arista bonuses and equity. Employees in Sales roles are...CustomerEmployment Equity- ...close Manage 50K to 3000K ARR SaaS deal cycles with multiple... ...buyers early Partner closely with Customer Success to ensure strong... ...multi‑year deals Meaningful equity ownership Competitive benefits... ...Opportunity to shape the GTM engine at a high‑growth SaaS company...CustomerEmployment EquityLive inWork at office
- .... About The Team The Customer Support team at Rippling is dedicated... ...multiple domains, focusing on Identity Management... ...with Product and Engineering to suggest automation... ..., OneLogin) and their SaaS integrations. Understanding... ...salary, benefits, and equity. Salary for US‑based...CustomerEmployment EquityHourly payShift work
$54k - $80k
...Overview The Application Analyst in Customer Support plays a pivotal role at Relativity,... ..., ideally within a tech or SaaS environment. Customer‑focused approach with a growing understanding... ..., qualifications, and internal pay equity. Hiring at the top end of the range...CustomerEmployment EquityRemote workShift workAfternoon shift
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