Strategic Account Development Executive

Strategic Account Development Executive

New York, NY; Los Angeles, CA; Chicago, IL; Dallas, TX; Houston, TX; Atlanta, GA; Washington, DC; Philadelphia, PA; Miami, FL; Phoenix, AZ; Boston, MA; San Francisco, CA; Riverside, CA; Detroit, MI; Seattle, WA

About the Team

The Outside Account Development team expands on existing DoorDash partnerships while identifying opportunities for further engagement, growth, and performance on our platform. We collaborate closely with merchants to understand their business needs, uncover revenue opportunities, and help them adopt new SaaS and operational solutions that fuel long-term success.

Our team currently spans the U.S. and is composed of highly tenured sellers known for their collaboration, fast-paced execution, and commitment to building DoorDash's next billion-dollar product line.

About the Role

We're looking for a Strategic Account Development Executive to drive adoption of DoorDash's growing suite of SaaS and platform tools through a primarily virtual, remote selling motion. In this role, you will own a full-cycle sales process from discovery to pitch to close conducted largely over Zoom, phone, and digital engagement tools, with occasional in-person meetings as needed.

You will manage a high-volume, fast-moving pipeline, working from a defined quarterly book of business. Specifically focused on SMB customers. This role requires exceptional organization, digital communication skills, and the ability to influence busy restaurant operators in a remote environment.

As a virtual seller, you will leverage data, storytelling, internal tools, and thoughtful follow-up to deepen relationships with existing merchants and drive adoption of new SaaS offerings. You'll collaborate closely with cross-functional partners, provide insights into product needs, and help shape the processes that will scale one of DoorDash's fastest-growing product lines.

This role is remote with minimal travel requirements, optimized for sellers who excel at building trust and closing complex deals without relying on frequent in-person engagement.

You're Excited About This Opportunity Because You Will

• Drive a complex, fast-paced, high-volume sales motion.
• Run a highly structured end-to-end sales workflow: prospecting, discovery, data analysis, pitching, negotiation, and close.
• Excite our existing accounts on the potential to increase revenue share.
• Engage with strategic decision makers, including C-suite, VPs, and business owners, while using data to tell a compelling story.
• Use deep product knowledge to position advanced DoorDash Commerce platform tools designed to improve revenue, operations, and brand perception.
• Use forecasts, unit economics, and internal insights to show merchants how various SaaS and sales packages drive revenue growth.
• Work with Account Managers, Sales Leadership, and cross-functional partners to ensure smooth merchant onboarding and adoption. Contribute to building internal sales processes, documentation, and best practices for a rapidly scaling product line.
• Travel across your region (up to 40%), while we offer flexible hours and options to work from home.

We're Excited About You Because

• You have 5+ years of closing sales experience, including 3+ years of selling B2B SaaS or Restaurant Technology products.
• You have strong discovery skills and a track record of navigating ambiguous, fast-paced environments.
• Ability to sell in a primarily virtual selling environment.
• Expertise working in Salesforce, Microsoft Office, and Excel, with the ability to use data to persuade and forecast outcomes.
• Ability to run a high-volume pipeline across many stages with precision and urgency.
• Strong cross-functional collaboration abilities and experience working with account managers or service teams.
• Excellent communication and negotiation skills with proven success driving revenue.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Compensation Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location. In addition to base salary, the compensation for this role includes opportunities for sales commission. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

$98,520 - $144,900 USD

$164,200 - $241,500 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of usersfrom Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

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