Associate Project Engagement Manager

Role Description

We are seeking a detail-oriented and out-of-the-box thinker, who is results-driven in prioritizing customer satisfaction.

• Lead customer communications on Budderfly field projects for assigned customer accounts.
• Effectively communicate project details & schedules to customers to drive positive customer experiences.
• Closely align with Customer Success Managers on customer meetings and strategic management.
• Interface with multiple customer personnel including executives, directors, and onsite management.
• Drive project milestone updates to customers throughout the lifecycle through completion (installations).
• Responsible for establishing and maintaining positive internal relationships between Sales/Customer Success, CORE & HVACR Project Managers, and Third-Party Contractors.
• Collaborate with Sales/Customer Success on account prioritization.
• Participate in Third-Party Contractor meetings with CORE/HVACR Project Managers.
• Compile customer-facing reports on project milestone updates.
• Be an expert on internal project development process across solutions: Lighting, Refrigeration, HVAC, Kitchen Ventilation, and Renewables/Storage.

Qualifications

• 2-5 years’ experience in project management.
• Bachelor’s Degree or related Energy industry or Project Management experience preferred.
• PMP Certification a plus.
• Willingness to work off-hours based on project needs.
• Ability to work with CRM systems.

Requirements

• Strong interpersonal, analytical, verbal, and written communication skills.
• Creative problem solver with ability to multi-task.
• Ability to prioritize and support multiple Brand projects simultaneously.
• Ability to work between multiple systems and stakeholders to drive project progress.
• Ability to prioritize business needs quickly and efficiently.
• Able to work remotely and independently.

Benefits

• Career advancement opportunities in a fast-growing, supportive company environment.
• Competitive pay.
• Full benefits package including medical, dental, vision, 401K, life insurance, and disability insurance.
• Opportunity to work as part of a team that values its members and works together to achieve positive change.