Director of Total Rewards

Overview

HealthPro Heritage has an exciting opportunity for a Director of Total Rewards ! This strategic leadership role is responsible for overseeing the organization’s benefits and compensation programs, ensuring competitive and innovative total rewards strategies that support employee engagement, retention, and organizational growth.

Why Choose HealthPro Heritage?

• Purpose-Driven Work: Be part of a mission-driven organization dedicated to compassionate care and innovative therapy solutions. 
• Growth Opportunities: Enjoy continuous learning and development opportunities tailored to support your professional growth.
• Collaborative Culture: Thrive in a supportive environment where teamwork, respect, and open communication are at the heart of everything we do.
• Commitment to Excellence: Join a team recognized for clinical expertise and commitment to delivering high-quality care and outcomes.
• Competitive Benefits Package:  Enjoy competitive compensation along with a comprehensive benefits package designed with YOU in mind!

Join Us in Making a Difference

At HealthPro Heritage, we offer a fulfilling career where you can positively impact lives and achieve personal and professional growth. As a therapist-led, diverse organization, we provide clinical services across various settings, including nursing facilities, retirement communities, hospitals, home care, and pediatric schools and clinics. Join us to be part of a team that values your skills, listens to your input, and makes a meaningful difference in the community.

Responsibilities

The Director of Total Rewards serves as the organization’s primary leader for benefits strategy, program management, and employee experience. This role is responsible for designing, delivering, and continuously improving a comprehensive benefits program that supports talent attraction and retention, reflects employee needs, and manages organizational cost effectively.

The Director will lead a team of Benefits Specialists and serve as the primary relationship manager with benefit vendors, brokers, and external partners. In addition to leading the benefits function, this role brings consultative capability in compensation — supporting market analysis, internal pay equity reviews, and partnering with leadership on corporate and field bonus plan design.

Benefits Leadership & Program Management:

• Lead and develop a team of Benefits Specialists, providing coaching, direction, and operational oversight to ensure high-quality service delivery and program execution.
• Own the design, implementation, and ongoing management of all employee benefit programs including medical, dental, vision, life insurance, disability, FSA/HSA, retirement, and voluntary offerings.
• Serve as the primary point of contact for benefit vendors, brokers, TPAs, and carrier partners — managing contracts, SLAs, renewals, and performance expectations.
• Lead annual open enrollment planning and execution, including system configuration, communications strategy, employee education, and post-enrollment reconciliation.
• Monitor ongoing plan performance using claims data, utilization trends, and cost metrics to balance employee value with fiscal responsibility.
• Ensure full compliance with ERISA, ACA, HIPAA, COBRA, and related regulatory requirements — including government filings, non-discrimination testing, plan audits, and SPD maintenance.
• Develop and deliver clear, engaging benefit communications that support employee understanding and maximize program engagement.
• Maintain accurate benefits data within HRIS (UKG), ensuring data integrity across enrollment, eligibility, and carrier feeds.

Compensation Consulting & Support:

• Provide consultative support on market compensation analysis — leveraging survey data and benchmarking tools to assess competitive positioning across job families.
• upport internal pay equity reviews and assist with annual merit cycle planning and administration.
• Partner with HR and operational leadership on the design and documentation of corporate and field-based bonus and incentive plans — providing input on structure, metrics, and plan mechanics.
• Assist with period-end bonus calculations, payout reconciliation, and plan communications in partnership with finance.

Strategic Partnership & Reporting:

• Serve as a trusted advisor to HR leadership, finance, and operations on total rewards strategy and program ROI.
• Prepare budget forecasts, variance analyses, and reporting related to benefits spend and program costs.
• Stay current on market trends, legislative changes, and best practices to inform program recommendations and keep the organization competitive.

Qualifications

Required Skills & Competencies:

• Demonstrated leadership experience managing a benefits team and vendor relationships end-to-end.
• Deep knowledge of benefit plan design, carrier management, and regulatory compliance (ERISA, ACA, HIPAA, COBRA).
• Strong vendor management skills with experience holding partners accountable to contractual commitments.
• Working knowledge of compensation principles including market pricing, pay equity, and incentive plan design.
• High proficiency in HRIS platforms, particularly UKG; advanced Excel or data analysis skills.
• Excellent communication skills with the ability to translate complex benefit information for diverse audiences.
• Strong organizational and project management skills with the ability to manage multiple priorities and deadlines.
• Collaborative, consultative approach with the ability to build relationships across HR, finance, and operations.

Education & Experience:

• Bachelor’s degree, masters preferred
• Minimum of 5 years of experience in managing benefits plans and compensation programs.
• CEBS and CCP preferred
• Active participation in benefits, comp or HR associations to maintain current knowledge preferred

Location & Travel

• Baltimore area required
• Option for hybrid work model after initial period of company orientation and introduction
• Approximate travel 10%

HealthPro Heritage is an Equal Opportunity Employer. We consider all qualified candidates for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. Our employment decisions, including those related to hiring, promotion, and compensation, are made based on individual qualifications, performance, and organizational needs.