Global Key Account Manager-Automation

Global Key Account Manager-Automation

Steele Solutions Inc. is the nation's leading designer and manufacturer of steel work platforms and mezzanines supporting automation and material handling systems across the U.S. Through our new and rapidly growing Automation Division (SSI Automation), we deliver intelligent, turnkey controls and automation solutions that reduce risk, accelerate deployment, and drive reliable performance.

About the Role:

Under the direction of the Director of Sales, the Global Key Account Manager-Automation is responsible for developing and managing sales opportunities for automation, controls, and engineering solutions. This role focuses on driving new business and supporting strategic accounts across material handling, e-commerce, logistics, and systems integrator markets.

As a key sales partner, this position works closely with customers to understand project needs and deliver tailored solutions. The role collaborates with internal teams to develop competitive proposals and serves as the primary point of contact throughout the sales lifecycle to ensure strong communication and customer satisfaction. This role requires up to 50% travel- domestically and possible international.

Essential Duties and Responsibilities

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.

• Conduct market research across automation, controls, material handling, e-commerce, and 3PL industries to identify target customers and strategic opportunities.
• Develop and execute strategic sales plans to drive new business and grow key accounts through prospecting, networking, referrals, trade shows, and partner relationships.
• Manage and expand strategic accounts by building strong relationships and maintaining a deep understanding of customer operations, pipelines, and long-term needs.
• Collaborate with internal engineering, estimating, pre-sales, procurement, and project teams to define scope, develop solutions, and deliver accurate, competitive proposals.
• Lead customer communications throughout the sales process, including presentations, proposals, RFQs, timelines, scope details, and project milestones.
• Maintain accurate CRM data, manage an active sales pipeline, and provide reliable forecasts, opportunity updates, and account plans.
• Contribute to the growth of the Automation Division through sales collateral, market strategy, and continuous improvement initiatives.
• Represent the company professionally in all customer, partner, and industry interactions.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• 5+ years industry experience in automation
• Sales and Marketing B2B experience, preferred
• Bachelors' degree in Engineering, Business, or related field required

Technical Skills (if relevant to the job)

• CRM

Other Skills (Soft skills or specific to the job)

• Demonstrated success with strategic selling process including understanding of customer segmentation and focus
• Experience with electrical and controls engineering products and/or material handling, general contracting and 3PL industries preferred
• Ability to employ negotiation and persuasion skills with discretion and consideration
• Ability to prioritize, complete tasks with a high level of accuracy, and be attentive to detail in a fast-paced, deadline-oriented environment
• Strong interpersonal, organizational, and time management skills
• Demonstrated success applying personal integrity, self-direction, self-confidence, tenacity, work ethic and a competitive spirit to overcome adversity, collaborate with others, effectively problem-solve in order to achieve results

Steele Solutions offers an opportunity to grow your career while contributing to the development of innovative automation solutions in a collaborative engineering environment.