Administrative Assistant

Welcome to Furman University's Career Site!IMPORTANT : Load all documents in the My Experience area under Resume/CV . This may include your resume/C.V., cover letter, unofficial transcript, teaching philosophy, etc. Please wait for all documents to finish uploading before clicking Next.If the process times out you will lose your progress, so please ensure you have all necessary documents available before starting.The drop-down lists only display so many options: please type into a drop-down list to search for your option. For example: in Field of Study, you may need to enter your field name. If you have no field, type "None."If you have previously applied, make sure your information is current as you can transfer it to another application.Prior to submitting your application, verify all information for accuracy and ensure you have uploaded all appropriate documents. Once submitted, you will not be able to edit your application other than to change your contact information.If you have any questions or need additional assistance, please contact the Office of Human Resources via email at View email address on click.appcast.io or by calling View phone number on click.appcast.io.Job Title:Administrative AssistantJob Family:Administrative SupportFull-Time/Part-Time:Full timeCompensation Grade:4HPay Type:HourlyDepartment:Admission/Department AssistantJob Summary:Position Summary: The Enrollment Coordinator supports the Enrollment Division by assisting with daily operations and special projects within the Offices of Admissions and Financial Aid. This role serves as a key point of contact for prospective students and families and plays an essential part in maintaining accurate data and efficient processes.Job Description:Key Responsibilities :Provide administrative support to the Enrollment Division, including answering phone calls, responding to email inquiries and assisting families in scheduling campus visits.Process applications and incoming documents, perform data entry, and manage both physical and digital records.Run daily queries within Slate CRM to ensure data accuracy.Prepare, organize, and clean data for mass communications; coordinate with external mailing vendors to ensure timely and accurate distribution.Assist with ongoing or special mailings, including printing, assembling admission and financial aid packets, and preparing materials for distribution.Supervise, train, and support student workers.Respond to phone and email inquiries within 24 hours.Performs additional duties as assigned.Relationships:As the front-line representative of the University, the Enrollment Coordinator maintains a professional and service-oriented demeanor in all communications. The role interacts regularly with prospective students, parents, the public, and internal departments to provide accurate information regarding policies, procedures, and enrollment processes.Responsibility for Final Decisions :This position requires overseeing multiple interrelated processes with strong judgment and attention to detail. The Enrollment Coordinator:Exercises critical thinking to determine appropriate next stepsConsistently adheres to institutional policies and data integrity standardsResolves routine issues independently and escalates complex matters to the supervisor as neededReports concerns related to data, processes, or compliance promptly.Works independently on routine tasks while maintaining regular communication with the supervisor regarding ongoing projects and priorities.Reports to :Director of Enrollment Operations and Database AdministratorRoutine responsibilities are performed independently; non-routine issues are referred to the supervisor.Completes regular performance evaluations with supervisor to understand job performance expectations and how they fit into the department and university goals.Qualifications and Requirements:High School Diploma required.1 – 2 years of office or administrative experience preferred.Proficiency in office software applications, including word processing and spreadsheets, required.Experience with database systems (e.g. CRM platforms) preferredStrong organizational skills and attention to detail.Excellent written and verbal communication skills.Ability to manage multiple priorities in a fast-paced environmentDemonstrated reliability, professionalism, and flexibility.Work Conditions: Work is performed primarily in a standard office setting.Education Requirements:Certification Requirements:Job Posting End Date (if date is blank, posting is open ended): #J-18808-Ljbffr