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Head of Enterprise Customer Success - Growth & Retention

Zeta-Global

Zeta Global is seeking a Vice President of Customer Success for Sailthru within Publisher Cloud in New York. You will lead the Customer Success strategy for a portfolio of enterprise clients, driving retention, expansion, and revenue outcomes while collaborating with Sales, Product, Operations, and Support. You will build and mentor a team of Customer Success Managers, own key metrics like Net Revenue Retention and NPS, and guide multi‑product SaaS programs across email, lifecycle marketing, and #J-18808-Ljbffr Zeta-Global

Vacancy posted 2 days ago
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