Business Development Center Representative

Eastchester Chrysler Jeep Dodge Ram is seeking personable and naturally social individuals for internal sales opportunity. BDC Reps follow up on all internet email leads and speak with customers and potential customers throughout their shift. This is a great opportunity for an internet savvy, personable individual. Must be proactive, self-motivated and have strong follow up skills.

Job Responsibilities include but are not limited to:

• Essential Duties include the following. Other duties may be assigned.
• Communicates effectively with Internet customers and prospects according to their preferred method of communication, whether by phone, by email or in person.
• Has thorough knowledge of all dealership products and services.
• Satisfies the transportation needs of Internet-generated customers.
• Directs customers to product information resources, including those available on the Internet.
• Assists customers in selecting vehicles.
• Checks email frequently and responds to inquiries immediately. Delivers messages intended for other departments promptly. Notifies customers that their messages have been forwarded to the appropriate personnel for prompt attention.
• Handles all Internet sales inquiries personally.
• Coordinates Internet promotions with other dealership sales promotions and advertising.
• Ensures that the website address is prominently displayed throughout the dealership, e.g., on business cards, flyers, pens and all dealership advertising.
• Researches auto-buying services on the Internet and acts as liaison with any services the dealership uses to promote its site or advertise.
• Works with webmaster to update the website frequently to attract new and repeat visitors.
• Takes photos of dealership inventory for use on the dealership site.
• Maintains an ongoing customer database to capture repeat business.
• Knows and understands the federal, state and local laws that govern retail automobile sales.
• Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.
• Keeps abreast of new products, features, accessories etc., and their benefits to customers.
• Attends product and sales training as requested by sales manager.
• Schedules first service appointment.
• Maintains professional appearance.
• Other tasks as assigned.

We offer tremendous growth and a comprehensive benefits package including:

• 
  Paid Time Off
• UHC Oxford
• Guardian Dental
• Paid Holidays
• Continuous Professional Growth and Development

Job Type: Full-time

IF INTERESTED, EMAIL YOUR RESUME TO Glen O'Loughlin at View email address on eastchesterchryslerjeepdodgeram.com