GTM Operations Manager

Why work at Higgsfield AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $500M in annual revenue run rate, 25M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like. What You’ll Work On GTM Systems & Infrastructure Own and optimize the systems that power Higgsfield's revenue operations, including HubSpot, Stripe, Ironclad, and related GTM tooling. Design and maintain scalable processes across lead management, deal tracking, contract workflows, customer onboarding, renewals, and revenue reporting. Serve as the primary point of contact for GTM systems administration, configuration, integrations, and process improvements. Build and maintain automations that improve efficiency, data quality, and visibility across the customer lifecycle. Reporting & Business Intelligence Develop and maintain reporting infrastructure that provides leadership with visibility into pipeline, bookings, revenue, customer acquisition, retention, and GTM performance. Create dashboards and recurring reports that support executive decision-making and operational planning. Ensure data integrity across HubSpot, Stripe, Ironclad, and other business systems. Partner with Finance, Sales, and Leadership to establish consistent reporting definitions, KPIs, and forecasting methodologies. Revenue Operations Support the day-to-day operations of the revenue organization by maintaining workflows, managing system integrations, and troubleshooting operational issues. Identify bottlenecks in the customer acquisition and contracting process and implement scalable solutions. Partner with Sales, Marketing, Partnerships, Legal, and Finance to improve operational efficiency and cross-functional alignment. Assist with territory planning, pipeline management, lead routing, account ownership, and process governance as the company scales. Process Design & Optimization Document and continuously improve GTM processes across the entire revenue lifecycle. Evaluate and implement new tools, automations, and workflows that improve visibility and operational effectiveness. Establish best practices for CRM management, contract workflows, revenue tracking, and operational reporting. Support special projects and strategic initiatives related to scaling Higgsfield's commercial infrastructure. What We Look For 3+ years of experience in Revenue Operations, GTM Operations, Business Operations, Sales Operations, or a similar systems-focused role. Hands-on experience administering and optimizing HubSpot. Experience working with contract lifecycle management platforms such as Ironclad. Experience supporting billing, subscription, or revenue operations processes through Stripe or similar platforms. Strong analytical skills with experience building dashboards, reports, and operational metrics. Advanced proficiency with Excel, Google Sheets, SQL, BI tools, or other reporting platforms. Experience designing workflow automations using tools such as Zapier, Make, n8n, Workato, or similar technologies. Comfortable working cross-functionally with Sales, Marketing, Legal, Finance, and Executive Leadership. Experience in high-growth startup environments where systems and processes are still being built. Regular use of AI tools such as ChatGPT, Claude, Cursor, or similar platforms to improve productivity and operational efficiency. The Deal Location: San Francisco Bay Area Work Format: SF-based, hybrid (2 days/week on-site) Compensation: Competitive base + equity #J-18808-Ljbffr