Strategic Account Development Executive - Marketplace

Strategic Account Development Executive - Marketplace

On the Outside Account Development team, we expand on existing DoorDash partnerships while identifying opportunities for further engagement, growth, and performance on our platform. We learn more about each merchant's business and growth goals and build a path to increased revenue, stronger operational performance, and long-term ROI all while accommodating the diverse and rapidly evolving needs of our partners.

We're looking for outside sales executives to join us as Strategic Account Development Executives. In this role, you'll connect existing merchant partners with new and powerful tools across DoorDash Marketplace, our flagship suite of products that helps merchants get discovered, drive orders, optimize operations, and grow sustainably.

You will ensure partnership terms make sense for both DoorDash and the merchant while driving adoption of high-impact Marketplace solutions including menu optimization, promotions, Sponsored Listings, Offers, store page enhancements, and additional merchandising tools that improve conversion. You will ensure sustained success and increased sales across your book of business. You will report to the Manager of Strategic Account Development in our Outside Sales organization. Once our offices reopen, we expect this role to be flexible with some time in-office (12 days/week), in the field (up to 50%), and working from home.

Historical performance including but not limited to attainment and optimization will be considered during the selection process.

Drive Growth Through DoorDash Marketplace Products

• Educate merchants on the full range of DoorDash Marketplace products, including:
• Marketplace storefront & ordering experience Showcase how DoorDash drives demand through a high-intent customer base, easy ordering, and visibility across our consumer app and web.
• Marketing & Merchandising tools Promote adoption of Sponsored Listings, Offers, Promotions, and DashPass strategies to improve conversion, increase order volume, and expand customer reach.
• Menu & store page optimization Help merchants improve their presence on Marketplace through photo enhancements, menu structure, item descriptions, and feature adoption to increase search ranking and customer engagement.
• Operational tools & insights Guide merchants on tools that improve store performance, from prep-time accuracy and store hours to order batching, store-level analytics, and actionable reporting.
• Merchant success programs Connect partners to platform features like reviews management and customer engagement tools to retain customers and improve satisfaction.

Expand and Develop Strategic Partnerships

• Run your end-to-end sales process with advanced discovery, consultative selling, and complex pipeline management.
• Excite existing accounts about the potential to grow revenue share through Marketplace optimizations and adoption of new platform features.
• Engage with strategic decision makers (C-suite, VPs, owners) and use data to tell a compelling story around Marketplace performance and opportunity.
• Close partners on upgrades, upsells, and cross-sells across Marketplace, including marketing packages, merchandising visibility, and operational enhancements.
• Use internal data and unit economics to forecast revenue growth and explain how Marketplace solutions improve sales, brand perception, and customer acquisition.
• Build internal guides for Marketplace selling motions and best practices to scale the team's impact.
• Collaborate with regional Strategic Partner Managers (5+ at a time) to close and renegotiate Marketplace-centered sales terms.
• Travel across your region (up to 40%), with flexible scheduling and hybrid work options.

We're excited about you because

• You have 5+ years of sales experience, including at least 3+ years selling to an existing client base (upsell, cross-sell, promotions, expansions).
• You have 3+ years of B2B and SaaS sales experience.
• You have led an outside sales end-to-end cycle, ideally within a product-driven or marketplace environment.
• You align partners while managing project timelines and expectations, or bring related project management experience.
• You have strong data skills, including knowledge of Excel and experience creating data-backed sales narratives.
• You own client-facing conversations, influence stakeholders, and navigate complex negotiations confidently.
• Bonus: familiarity with online marketplaces, local commerce ecosystems, or merchant-facing tech platforms.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of usersfrom Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.