Administrative Assistant

Administrative Assistant

This position will coordinate all administrative functions and provides multifaceted administrative support to department management and staff. Responsibilities typically include: organizing, editing and formatting filings; scheduling appointments, distributing incoming and outgoing mail, maintaining the calendar, making travel arrangements, arranging meetings, etc. Responsibilities also may include running and tracking projects and programs associated with senior management administrative support, accurately producing a variety of reports and presentations using the appropriate software for word processing, graphics and spreadsheets, preparing and/or updating functionally related reports and records, developing and/or participating in special projects.

JOB DUTIES/RESPONSIBILITIES

• Provide administrative support to Contact Center Managers.
• Answer multiple phone lines as well as provide back-up support for other administrative staff.
• Monitor email communications and maintain manager's calendars; schedule events, travel arrangements and departmental meetings; and arrange conference calls, meeting facilities and catering.
• Prepare formal correspondence, routine documents, and presentations given minimal direction.
• Prepare spreadsheets, presentations, and interoffice correspondence including copies.
• Handle multiple assignments, work within deadlines, and maintain confidentiality of department and Company information.
• Be proactive in forwarding work issues to the appropriate managers/supervisors.
• Maintain well-organized and detailed filing system and support compliance with applicable record retention policies.
• Process expense reports and input employee worked hours into payroll system.
• Communication with internal and external business contacts/consultants and maintain contact lists.
• Coordination with executive and senior administrative staff to handle requests and queries from supervisors and/or managers.
• Assignments may involve overtime hours.
• Regular attendance is essential; working remotely is not possible.
• Provide general support to visitors.
• Various additional duties or assignments requested by senior management.

MINIMUM REQUIREMENTS

Minimum education required of the position typically requires vocational training, apprenticeships or the equivalent experience in related field (not typically required to have a four-year degree). Minimum experience required of the position ranges from 0-8 years related experience. Ability to work independently given minimal direction; ability to work in teams is essential. Any certificates, licenses, etc. required for the position must be EEI SASS test recommended.

EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.