Assistant Office Coordinator

Job Description

Job Description

About Home Care Solutions:

We are a locally owned and operated Home Care Agency that has been a trusted partner for the Twin Cities and Metro area families for 30 years. Our mission is simple: to provide compassionate, high-quality in-home care that allows area seniors to live safely, independently, and comfortably in the home they love.

About the Role:

The Assistant Office Coordinator supports day-to-day administrative and operational functions and ensures that all activities align with the organization's goals and objectives. This role ensures smooth coordination between clients, caregivers, healthcare providers, and the office team, while maintaining accurate records and compliance with regulations. This position is also responsible for assisting with recruiting, staffing, and providing support to clients of Home Care Solutions. Additionally, assist with new hire orientation and the on-boarding process.

Qualifications:

• High school diploma or equivalent.
• Must be a United States citizen or have evidence of valid work permit.
• Valid Driver’s License with a clean record and pass a background check.
• One year of Office Administration/Office Support role or HR experience.
• Ability to work independently with minimal supervision and manage multiple priorities effectively.
• Strong organizational and multitasking abilities.
• Positive interpersonal interaction, resilient attitude, and professional demeanor.
• Effective communication with the ability to manage feedback and build relationships with clients, families, and staff.
• Excellent verbal and written communication skills.
• Flexibility and adaptability in a dynamic environment.
• Manage high pressure effectively.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
• Be receptive to clients’ questions, comments, complaints, and service requests and take prompt corrective action.

Responsibilities:

• Support the administrative team with various tasks and special projects as needed.
• Prepare and participate in new hire orientation and the onboarding process.
• Assist with recruitment postings and interviewing prospective employees.
• Complete reference checks on new hires.
• Completing documentation as needed.
• Assist with scheduling and staffing.
• Attend monthly meetings.
• Actively promote HCS to the community on an ongoing basis and as appropriate and manage social media platforms.
• Ensure confidentiality of all protected health and other sensitive information in compliance with HIPPA.
• Complete any other additional tasks needed for HCS to run effectively.

Perks & Benefits:

• A supportive, professional team environment.
• A varied workload with room to grow.
• Flexible schedule with work/life balance
• PTO
• 401K
• Cell phone reimbursement
• Aflac

We do not offer health benefit packages