Strategic Account Executive

Overview

OVERVIEW:

When you join Kyocera Document Solutions New England (KDSNE) you are joining an organization that is deeply rooted in the Philosophy of "doing what is right as a human being". Through this Philosophy, our employees are passionate about providing best-in-class customer service through efficiency, accountability, and a sense of urgency all while putting knowledge to work to drive change.

In addition, we're a Great Place to Work... and we really mean it! We have been officially certified as a Great Place to Work since 2022. An organization earns this distinction when its employees have expressed their trust in the people they work for, have pride in what they do, and enjoy the people they work with.

As a Strategic Account Executive, you will be responsible for driving the growth of our business by building relationships with new and existing clients, selling our advanced document solutions, and delivering exceptional customer service. You will establish and maintain profitable relationships with large account customers on behalf of the Company, actively prospecting from a list of new accounts and maximizing sales potential with existing customers.

The chance to do something meaningful, to challenge yourself, to be a part of change in an industry, to influence change doesn't come around every day.

Responsibilities

WHAT YOU'LL DO:

• Build and strengthen relationships with existing customers, ensuring their service and support needs are consistently met.
• Partner with clients ahead of contract renewals to evaluate their business needs and recommend the right mix of products and solutions.
• Successfully manage customer renewals and maintain long-term client partnerships.
• Expand opportunities within existing accounts by identifying and connecting with new stakeholders and decision-makers.
• Develop new business while supporting current clients by providing consultative solutions that help reduce costs, improve efficiency, and drive productivity.
• Proactively engage prospects and customers through daily outreach, scheduling in-person meetings and conducting client visits within your assigned territory.
• Become a trusted expert on KYOCERA Document Solutions New England's products, services, and technology solutions, effectively communicating their value to customers.
• Participate in ongoing sales and product training programs to continuously enhance your knowledge and professional growth.
• Deliver an exceptional customer experience through regular communication, account reviews, and relationship management.
• Achieve and exceed sales goals by executing strategic sales and marketing initiatives.
• Create and present customized proposals that address each client's unique business objectives and challenges.
• Manage and grow an assigned territory while providing outstanding support to existing customers.
• Maintain an accurate and organized sales pipeline, forecasts, and account activities using CRM and territory management tools.
• Document prospect interactions, customer engagement, and sales activity within the company CRM system.
• Track account progress and provide regular updates through CRM reporting to support business growth and customer success.

This position requires you to customarily and regularly work more than half your time selling or obtaining orders away from the employer's place of business.

Qualifications

WHAT YOU BRING:

Required Qualifications:

• 6 - 10 years of business-to-business technical sales experience, selling to clients in the digital imaging solutions field or other related technology industry.
• Bachelor's Degree preferred
• Ability to work a published list of current and prospective major accounts. Major Accounts must be opportunities that are more than $100K in revenue and consist of an MFP fleet greater than 15 devices.
• Bring a high level of energy and be committed to achieving sales goals in a dynamic environment.
• Strong verbal and written communication skills to present ideas clearly.
• Entrepreneurial self-starting attitude,
• Motivated to learn about new businesses and ability to solve problems to offer clients impactful solutions.
• Ability to sell to customers' needs.
• Ability to pick up on new technology.

WHAT YOU CAN EXPECT:

Compensation:

The on-target earnings (OTE) for this role is more than $199,000.00 (base salary, monthly commission and bonus) and is geared to reward high performers. Of this amount, the typical base pay range for this role is $65,000 -$84,000. This pay range represents the base annual full-time salary for this position. The actual base salary offered will depend on a variety of factors including experience, education, geography, and other relevant factors.

Benefits:

• Medical, dental, and vision coverage
• 401(k) with company match
• Flexible spending accounts
• Disability and life insurance
• Paid time off and company holidays
• Phone and car allowance

WHO WE ARE:

Kyocera Document Solutions New England, Inc is a group company of Kyocera Document Solutions Inc., a global leading provider of total document solutions based in Osaka, Japan. The company's portfolio includes reliable and eco-friendly MFPs and printers, as well as business applications and consultative services which enable customers to optimize and manage their document workflow, reaching new heights of efficiency. With professional expertise and a culture of empathetic partnership, the objective of the company is to help organizations put knowledge to work to drive change. Kyocera is looking for enthusiastic and innovative people to help our customers run their businesses more efficiently and more profitably.

ADDITIONAL INFORMATION:

This is a general description of the duties and responsibilities most frequently required of this position. The company may from time-to-time request that the incumbent perform other related tasks and assume reasonable responsibilities that have not been specifically included in this description.

Equal Employment Opportunity

KYOCERA Document Solutions New England, Inc. is an Equal Opportunity Employer, a VEVRAA Federal Contractor, and complies with all applicable federal, state, and local laws regarding nondiscrimination. Kyocera provides equal employment opportunities to all employees and applicants for employment without regard to race, color, national origin, religion, creed, disability, age, sex, sexual orientation, gender identity, protected veteran status, marital status, or familial status.