Account Manager - Off Premise

Account Manager - Ardmore, OK

Performance-based bonus contingent upon the achievement of company goals and objectives.

Job Description :


This position is accountable for managing and establishing relationships with current and future retailers in assigned territory to ensure the successful sale and volume growth by increasing the availability and visibility of our brands through customer relations and service, quality control, proper merchandising and promotions. Accountable for developing outstanding internal and external customer relationships.


Job Duties:

• Conduct a sales call on all assigned accounts on the proper day and in the established sequence

• Sell in new brands or packages as directed from management or brewery representative

• Use Encompass sales history as a selling tool

• Have orders submitted thru Encompass by 5:00pm each day

• To improve products' visibility and competitive activity in each account request an additional placement, display, sign, or static on every sales call

• Track sales for each account assigned to ensure ample product while avoiding out-of-stocks, hotshots or overstocks

• Account Manager is responsible for any hotshots needed to cover product out-of-stocks and for receiving payment of delivered hotshots unless account is setup on Fintech or other prepaid system

• Communicate with delivery and merchandising departments daily using Encompass to meet the wants and needs of your accounts. i.e. display location, rotation issues, delivery times, etc.

• Manage and sell displays and sign placement to increase sales and distribution. Place current POS with correct pricing in accounts where allowed

• Ensure all displays within your accounts include the applicable/seasonal POS and check all pricing

• Within your accounts secure the primary end-cap/location for your advertised specials

• Inform supervisor of any competitive activity that affects window position, pricing, packaging, or any other situation that may directly affect Miller of Denton, Southern Sales and/or Wichita Beer

• Monitor weekly or monthly incentives set forth by or brewers in order to gain new sales and new package placements

• Turn in daily, weekly and monthly paperwork on time as designated by the Sales Manger or General Manager

• Handles out-of-date products and breakage found on his route as described in our policy statement

• Pull close dated product from the floor and place it in the back room for the driver to pick-up and return to the warehouse or re-deliver to another account.

• Account Manager is responsible for any out-of-date product and breakage on assigned route

• Marks all product with expired dates to be returned to the warehouse for disposal

• Document plans to insure completion of monthly goals and incentives

• The account manager will be responsible for product quotas set monthly and distribution goals to promote overall business and to measure performance

• Stay current on all product promotions, supplier policies and sales techniques, etc. by attendance at meetings, training seminars, training films, in-house training, and other activities dictated by management to expand product knowledge and to improve performance

• Consults with Supervisors and assists in the training of Merchandisers, Route Drivers or Assistants working in assigned accounts. Completes performance evaluations of company drivers and merchandisers in accounts

• Work with your low volume accounts to attain minimum orders

• Work with retailers on ways to increase sales. Meet with store owner/manager/director on each visit to address orders and any issues. Demonstrate a sincere interest in the business success of each of your accounts

• Have a positive attitude about all of your fellow employees when in discussions with retailers

• Understands and works with management on inventory levels by being aware of current inventory and out-of-stock situations and by alerting management to possible fluctuations in demand

• Ensures brand visibility within accounts by maintaining account standards as determined by management and using effective and current POS materials when appropriate

• Maintains product levels in accounts by taking inventory

• Supports account openings by placing opening orders for new accounts in collaboration with Sales Manager

• Remains informed of company/supplier activities and updates by attending and actively participating in weekly sales meetings

• Ensure signs are turned in and picked up on a timely manner. Take all signs from bucket when at the office

• Be able and willing to complete assigned work schedule on a daily basis even if extra hours are required

• Check all chain accounts for mandates and promotions to ensure proper quantities ordered

• All corporate price features/promotions are executed per supplier mandates. (i.e. timeframe, price and package specific)

• Target specific accounts using daily goals worksheet to accomplish monthly goals

• Ensure proper rotation is in effect in all of your assigned accounts.

• Have all mandatory brands / packages available in each account

• Rotate stock in reach in wells and check back stock

• Works special events when necessary

• Track and update all account listings

• Account Manager is responsible to turn in promotion schedule and recaps monthly

• Account Manager is responsible to stay within their P Card monthly balance, unless approved by Sales Manager

• Account Managers to visit Class B accounts as needed to gain new business (where applicable)

• Follows company policies & procedures

• Attends company meetings as requested

This list is not all inclusive but rather an overview of the role's primary work duties.


Qualifications:

• High school diploma or GED required.

• An understanding of alcoholic beverage industry

• Ability to work with computer programs associated with the performance of the position.

• Must be a results oriented professional with excellent verbal/written communication skills; uses diplomacy and discretion

• Ability to work well with all levels of the organization, to organize, prioritize, negotiate, manage, motive others and solve problems

• Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines

• Highly professional, with ability to interface well with internal and external contacts

• Have strong customer service and interpersonal expertise

• Decision making, thoroughness and time management a must

• Knowledge of geographic areas; familiarity with assigned territory

• Possess a valid Texas drivers license and have an acceptable MVR

• Carry automobile insurance per company policy

• Valid TABC License

• Pass background and drug screens