Senior Account Manager
Circle Logistics
Company Description Circle Logistics is a third-party logistics (3PL) firm focused on delivering three core promises to our customers:
- No Fail Service
- Personalized Communication
- Innovative Solutions
- Consistently generating new business and expanding customer relationships
- Building a stable book of accounts that produces a consistent margin
- Successfully managing freight from pickup through delivery
- Maintaining strong customer retention through service and communication
- Contributing to the growth and performance of the overall team
- This is a true cradle-to-grave freight account management position. You own the shipment and the customer relationship from beginning to end.
- Manage freight from quoting and booking through pickup and final delivery.
- Communicate directly with customers regarding pricing, capacity, shipment updates, delays, and service concerns.
- Negotiate rates with shippers and carriers.
- Source and secure qualified carrier capacity.
- Book, dispatch, and track active shipments.
- Resolve missed appointments, service failures, capacity issues, and other freight-related problems.
- Maintain accurate shipment information within the TMS.
- Build and maintain strong customer and carrier relationships.
- Retain and grow existing accounts.
- Identify opportunities to increase shipment volume, expand lanes, and improve account profitability.
- Competitive base salary.
- Uncapped commission or performance-based incentive structure.
- Significant earning potential for high performers.
- Company has never had a losing month.
- Clear path for advancement and leadership growth.
- Strong leadership and a proven operating model.
- Standard benefits package.
- Performance-driven culture that rewards production.
- Opportunity to take ownership of customer relationships and freight execution.
- Experienced freight brokerage and 3PL professionals.
- Individuals with cradle-to-grave freight experience.
- Account managers who enjoy taking ownership of shipments and customer relationships.
- Professionals who can manage customers, carriers, and multiple shipments at the same time.
- People who communicate proactively and solve problems before they escalate.
- Individuals who understand the urgency and unpredictability of the freight industry.
- Those who are motivated by account growth, profitability, customer retention, and performance-based earnings.
- Opportunity to fully own and grow your book of business
- High-performance sales environment with strong earning potential
- Supportive team culture and leadership
- Clear opportunities for professional growth and advancement
- Sales, business development, or account management experience preferred
- Freight brokerage experience with a book of business
- Strong communication, negotiation, and relationship-building skills
- Self-motivated with a competitive, results-driven mindset
- Ability to thrive in a fast-paced, high-volume sales environment
- Strong organizational and problem-solving skills
Vacancy posted 1 day ago
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