Office Coordinator - Electrical Service Technician Support

Job Description

Job Description

Position Overview

We are seeking a dependable and flexible Office Coordinator with a strong interest or basic knowledge of the electrical service technician field . This role supports both office operations and our field team by handling customer communications, preparing proposals, assisting with invoicing, and scheduling technicians’ daily jobs to keep projects running smoothly.

Key Responsibilities

• Answer and direct incoming phone calls in a professional manner
• Prepare and send customer emails, proposals, and other correspondence
• Assist with preparing and processing customer invoices
• Schedule and dispatch technicians for daily service calls and projects
• Support service technicians with documentation and follow-up
• Utilize Word, Excel, and Google Workspace to create and update documents, spreadsheets, and reports
• Maintain organized digital and physical records
• Perform general office duties as needed, adapting to daily business priorities
• (Preferred) Assist with Accubid estimating software if experienced

Qualifications

• English as first language ; Spanish is a plus for communicating with customers and technicians
• Basic knowledge or exposure to the electrical service industry (preferred but not required)
• Proficiency with Microsoft Word, Excel, and Google Workspace (Docs, Sheets, Drive, Gmail, etc.)
• Strong written and verbal communication skills
• Highly organized with strong attention to detail
• Ability to schedule and manage multiple technicians’ assignments daily
• Ability to multitask and adapt to shifting priorities in a fast-paced environment
• Previous experience with Accubid software is a plus

What We’re Looking For

• A team player who is comfortable wearing multiple hats
• Someone reliable and punctual with a professional demeanor
• Excellent at problem-solving and keeping schedules on track
• Willingness to learn and grow within the role
• Customer service–oriented mindset

Company Description

Established in 1986, DuCros Electrical Contracting & Design Inc. has built a strong reputation in the construction industry by delivering high-quality electrical and technology solutions throughout Southern California. As a locally owned and operated electrical and lighting contractor, we are fully licensed, bonded, and insured, with a commitment to safety, reliability, and exceptional workmanship.

Our experienced electricians specialize in the diagnosis, repair, installation, and maintenance of electrical systems for commercial properties and businesses. From lighting and power distribution to advanced electrical systems, we take pride in providing dependable service and long-term solutions tailored to our clients’ needs.

Company Description

Established in 1986, DuCros Electrical Contracting & Design Inc. has built a strong reputation in the construction industry by delivering high-quality electrical and technology solutions throughout Southern California. As a locally owned and operated electrical and lighting contractor, we are fully licensed, bonded, and insured, with a commitment to safety, reliability, and exceptional workmanship.\r\n\r\nOur experienced electricians specialize in the diagnosis, repair, installation, and maintenance of electrical systems for commercial properties and businesses. From lighting and power distribution to advanced electrical systems, we take pride in providing dependable service and long-term solutions tailored to our clients’ needs.