ServiceNow Technical Developer

Pay Rate Range: $70-80

Job Title: Developer
Location: Remote
Duration: 6 months

Role Description:

The ServiceNow Technical Developer will design configure and develop solutions on the ServiceNow platform on any of the ServiceNow modules. This role requires strong technical expertise scripting skills and experience in implementing complex workflows and integrations.

Key Responsibilities

Development & Configuration

Platform configuration and customization (JS GlideScript)

CMDB foundation setup population and data modeling

Flow Design for custom workflows or integrations

Now Assist skills and Agentic AI flow design

Exposure in building ServiceNow agents ServiceNow platform configuration or technical design concepts

AI enabled delivery configuration testing and quality practices

Comfortable performing peer reviews smoke testing and troubleshooting technical issues

Ability to collaborate across EMEA APAC and AMS teams in a fast paced pilot driven environment

Strong documentation and problem solving skills

Business rule design and process analysis

Test execution defect triage and resolution

Development & Enhancement of AI Agent Products

Contribute to the development and enhancement of AI Agent products including:

Technical Design Agents

Configuration (Config) Agent

AI Testing and Quality focused agents

Support ongoing refinement of agent logic prompts and behaviors to improve accuracy reliability and usability.

Works to PACE playbooks Consultantly

Clear written updates and status reporting

Proactive risk flagging to Project ManagerQuality & Compliance

Adhere to coding standards and ServiceNow best practices.

Ensure compliance with ITIL processes and security guidelines.

Integration

Build integrations using REST/SOAP APIs MID Server and Integration Hub.

Ensure secure and scalable integration with external systems (CRM ERP).

Required Skills & Qualifications

Experience

36 years in ServiceNow development with hands-on ITOM/HRSD/CSM/ITAM and SAM implementation experience.

Now Assist/Gen-AI exposure

Technical Skills

Proficiency in JavaScript Glide API HTML CSS Jelly and AngularJS.

Strong knowledge of ServiceNow scripting and configuration.

Experience with Flow Designer Integration Hub and Orchestration.

Certifications

ServiceNow Certified System Administrator (CSA) Mandatory.

Certified Implementation Specialist ITAM - Preferred.

Certified Application Developer (CAD) Good to have.

Soft Skills

Excellent communication and stakeholder management.

Ability to work in Agile/Scrum environments.

Skills: ServiceNow

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Required Experience:

IC