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Director of Customer Experience & Strategic Accounts

CrossCountry Freight Solutions, Inc. DBA CCFS

CrossCountry Freight Solutions, Inc. DBA CCFS is seeking a Director of Customer Experience in Denver, Colorado. In this leadership role, you will guide the customer service and account management teams, enhancing service quality and client satisfaction. You will establish performance metrics, build a robust department structure, and use customer insights to drive continuous improvement. The ideal candidate has over 5 years in customer experience and proven leadership skills. This position offers competitive salary and benefits including medical insurance and 401k. #J-18808-Ljbffr CrossCountry Freight Solutions, Inc. DBA CCFS

Vacancy posted 4 days ago
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