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SIU Administration Assistant

Full-time

Argus West Investigative Services

Position Overview

We are seeking a detail-oriented individual to support our SIU lien resolution and operational team. This role is responsible for managing lien-related communications, maintaining case records, assisting with case implementation, and providing administrative and creative support across multiple internal functions. The ideal candidate is highly organized, proactive, and comfortable working in a fast-paced legal and/or claims environment.

Key Responsibilities

Lien Management & Case Support

  • Manage and monitor the Lien Inbox, ensuring timely review and response to incoming communications.
  • Review referrals and complete initial lien analysis for managing files.
  • Forward emails and documentation to appropriate parties, including clients, investigators, and other team members.
  • Ensure case updates are documented accurately and properly
  • Open new files in case management system
  • Create updates and expense entries within lien files.

Reporting & Administrative Support

  • Prepare and maintain the Monthly Settlement Report from clients
  • Submit and track admin requests when applicable.
  • Assist in implementing internal projects and operational improvements.
  • Provide support on creative projects when needed.
  • Social Media Posts & Platform regulation

Qualifications

  • Strong organizational and multitasking skills.
  • Excellent written and verbal communication skills.
  • High attention to detail and accuracy.
  • Ability to prioritize tasks and meet deadlines in a fast-paced environment.
  • Proficiency with Google Workspace or Microsoft Office (specifically Sheets/Excel)
  • Experience with legal case management systems and/or Workers Compensation claim experience is a plus.
  • Prior experience in lien resolution, legal support, or claims administration preferred.

Preferred Skills

  • Problem-solving mindset and proactive work approach.
  • Familiarity with workers’ compensation lien processes.
  • Experience with EAMS (Electronic Adjudication Management System).
  • Ability to collaborate with cross-functional teams.

Vacancy posted 19 hours ago
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