SIU Administration Assistant
Argus West Investigative Services
Position Overview
We are seeking a detail-oriented individual to support our SIU lien resolution and operational team. This role is responsible for managing lien-related communications, maintaining case records, assisting with case implementation, and providing administrative and creative support across multiple internal functions. The ideal candidate is highly organized, proactive, and comfortable working in a fast-paced legal and/or claims environment.
Key Responsibilities
Lien Management & Case Support
- Manage and monitor the Lien Inbox, ensuring timely review and response to incoming communications.
- Review referrals and complete initial lien analysis for managing files.
- Forward emails and documentation to appropriate parties, including clients, investigators, and other team members.
- Ensure case updates are documented accurately and properly
- Open new files in case management system
- Create updates and expense entries within lien files.
Reporting & Administrative Support
- Prepare and maintain the Monthly Settlement Report from clients
- Submit and track admin requests when applicable.
- Assist in implementing internal projects and operational improvements.
- Provide support on creative projects when needed.
- Social Media Posts & Platform regulation
Qualifications
- Strong organizational and multitasking skills.
- Excellent written and verbal communication skills.
- High attention to detail and accuracy.
- Ability to prioritize tasks and meet deadlines in a fast-paced environment.
- Proficiency with Google Workspace or Microsoft Office (specifically Sheets/Excel)
- Experience with legal case management systems and/or Workers Compensation claim experience is a plus.
- Prior experience in lien resolution, legal support, or claims administration preferred.
Preferred Skills
- Problem-solving mindset and proactive work approach.
- Familiarity with workers’ compensation lien processes.
- Experience with EAMS (Electronic Adjudication Management System).
- Ability to collaborate with cross-functional teams.
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