Operations Assistant

Location: Port Washington, NY (On-site)
Company: Safavieh

About Us:

Safavieh is a leading global home furnishings brand known for its high-end rugs, furniture, and accessories. Established in the U.S. in 1978, Safavieh blends rich heritage with modern design, offering curated collections sourced from classical rug-weaving centers around the world. Our headquarters are in Port Washington, NY, we also maintain permanent showrooms in Atlanta, Las Vegas, and High Point, NC. For four generations, our family-run business has been committed to exceptional quality and timeless style.

The Opportunity:

We are seeking a proactive, detail-oriented, and highly organized Operations Assistant to join our team at our Port Washington headquarters. This is an exciting entry-level role, ideal for someone who is data driven and eager to learn the ins and outs of the furniture industry.

What You'll be Doing:

• Work with internal teams, retailers, and national carriers to support daily shipping operations
• Provide logistical support between retail partners and carriers to help ensure orders are delivered accurately and on time
• Monitor and manage retailer and carrier portals for order updates, shipment tracking, routing, and issue resolution
• Assist with shipment audits, tracking requests, delivery delays, and transportation-related inquiries
• Communicate clearly and collaborate effectively with internal teams
• Support client communication by providing timely, professional responses
• Maintain accurate shipment records and related documentation
• Support the operations team with administrative and data entry tasks related to shipping and logistics
• Learn retailer routing requirements and transportation procedures through hands-on training

Who You Are:

• Bachelor's Degree
• 1-2 years of experience in a similar role preferred but not required
• Detail-oriented, organized, and able to manage multiple priorities effectively
• Self-starter with a positive attitude and willingness to learn
• Strong communication and interpersonal skills
• Proficient in Microsoft Excel, Word, and Outlook

Why Join Us?
At Safavieh, you'll be part of a creative, fast-paced team where you'll gain firsthand experience in the wholesale home furnishings industry. We offer a collaborative work environment, opportunities for growth, and the ability to make a real impact from day one.

Compensation:

• $25.00/hour + eligible for commission
• Benefits - 401k (with 2% match), medical, vision, dental, paid holiday, vacation and sick time
• Company shuttle service available to transport commuters to/from the Port Washington LIRR station
• Employee Discount

Employees can also take advantage of casual dress code, free parking, corporate discounts, fruits every day and bagels every other morning.