Strategic Account Manager

Location: Hybrid – Employees may be required to work out of the nearest office location for quarterly meetings 1–4 times annually. Travel Requirements: Ability to travel up to 25% or more as needed. Aravo Solutions, Inc. provides leading third‑party risk management, ESG, and vendor lifecycle management solutions powered by intelligent automation software, designed to meet the needs of TPRM teams at Global 2000 enterprises. At Aravo, we believe that in an increasingly interconnected world, managing risk is a critical pillar of global resilience. Traditional, manual approaches to TPRM can no longer keep pace with today’s scale and speed of disruption. That’s why we have pioneered an Intelligence‑First approach. Trusted by millions of third‑party users in 195+ countries, Aravo provides guidance for the most complex third‑party networks in the world, helping them mitigate risk, build business resilience, and protect their reputations. Joining Aravo means working at the forefront of AI in TPRM and collaborating with a team that views AI as a partner, not a replacement. You will have the opportunity to work alongside industry experts, leverage the latest technologies, and contribute to shaping the future of third‑party risk management. Position Overview We are seeking a Strategic Account Manager to join our dynamic team. The ideal candidate will own and grow relationships with a portfolio of large, complex Global 2000 customers. This senior role focuses on expansion revenue, retention, and long‑term customer value within Aravo’s existing customer base. They will have exceptional communication and problem‑solving skills, with the ability to thrive in a fast‑paced, collaborative environment. The Strategic Account Manager will go wide and deep across customer organizations – building trusted relationships with executive stakeholders, understanding customer business priorities, and aligning Aravo’s solutions to drive measurable outcomes. Key Responsibilities Own commercial responsibility for a portfolio of strategic Global 2000 customer accounts Drive expansion revenue through upsell, cross‑sell, and increased adoption Develop and execute strategic account plans Build and maintain executive‑level customer relationships Expand relationships across departments and geographies Partner with Customer Success, Product, and Services teams Lead complex deal cycles including pricing, renewals, and negotiations Deliver executive presentations and business reviews Track account performance, pipeline, and forecasts Stay current on industry trends and competitive landscape Requirements Qualifications: 10+ years of enterprise SaaS sales or account management experience Proven success managing large, complex enterprise accounts Strong track record of expansion and retention Experience selling to executive and C‑level stakeholders Bachelor’s degree or equivalent experience Preferred Qualifications / Skills / Soft Skills: Strategic, customer‑focused mindset Executive presence and influencing skills Strong relationship management abilities Excellent communication and presentation skills Data‑driven and highly organized CRM and productivity tool proficiency Benefits Competitive salary (base $150,000) plus eligibility for company incentive plans 100% employer‑paid medical insurance options for employee and family Paid maternity and paternity leave Life and AD&D insurance Long‑term disability insurance 401(k) with company matching Equity participation 4 weeks of vacation Fully stocked kitchens Company‑sponsored charitable day of giving events Aravo Solutions Inc. is registered as an employer in many, but not all, states. If an applicant is not in or able to work from a state where Aravo Solutions Inc. is registered, they may not be eligible for employment. The eligible states include: CO, FL, GA, MA, MO, NC, NH, NV, OR, PA, SC, TN, and TX. #J-18808-Ljbffr