Organizational Change & Transformation Manager

Role Description

The Organizational Change & Transformation Manager plays a meaningful role in enabling successful enterprise transformation by ensuring operating model changes are understood, adopted, and sustained. This role partners closely with Enterprise Transformation Planning & Execution Leads and Transformation Strategy Analysts to translate target-state designs into clear change, communication, and adoption strategies. The role applies structured change methodologies to assess impact, readiness, and resistance, and works with senior leaders and cross-functional teams to drive behavioral and capability shifts required to realize intended business outcomes.

Core Responsibilities

• Apply a structured, enterprise-defined change management methodology to support operating model transformation initiatives end to end.
• Conduct change impact and readiness assessments across capabilities, roles, processes, and governance to inform adoption strategies.
• Partner with Enterprise Transformation Planning & Execution Leads to surface change implications, adoption risks, and sequencing considerations embedded in operating model designs.
• Identify, assess, and proactively manage resistance by developing targeted mitigation, engagement, and reinforcement strategies.
• Develop actionable change strategies, communication, and training plans aligned to enterprise milestones and workstream priorities.
• Support senior leaders and workstream sponsors with tailored messaging, talking points, and engagement approaches to reinforce change objectives.
• Define success metrics for adoption and behavior change; monitor progress and recommend corrective actions as needed.
• Track change-related risks, issues, and dependencies; raise concerns with clear impact articulation and recommended paths forward.

Qualifications

• 7 or more years of proven experience leading change management efforts for large-scale, multi-workstream transformations.
• Strong business insight with the ability to understand operating model build decisions and translate them into adoption implications.
• Demonstrated ability to partner effectively with senior leaders, cross-functional collaborators, and transformation teams.
• Exceptional communication skills, including executive-level presentations and concise, decision-ready materials.
• Ability to influence without authority and align diverse collaborators around shared outcomes.
• Experience developing change, communication, and training content using tools such as PowerPoint and Excel. MS Project, Azure DevOps and JIRA is a plus.
• Strong problem-solving skills, including root-cause analysis of adoption challenges and resistance drivers.
• Comfort operating across strategy, design, and execution phases of transformation work.
• Growth mindset toward emerging technologies, including the use of AI to enhance change enablement and ways of working.
• Familiarity with transformation governance, operating model frameworks, and enterprise program environments.

Requirements

• For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.
• Aon is not accepting unsolicited resumes from search firms for this position.
• Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Benefits

• The salary range for this position (intended for U.S. applicants) is $130,000 to $140,000 annually.
• The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data.
• This position is eligible to participate in one of Aon’s annual incentive plans to receive an annual discretionary bonus in addition to base salary.
• Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including:
• a 401(k) savings plan with employer contributions;
• an employee stock purchase plan;
• consideration for long-term incentive awards at Aon’s discretion;
• medical, dental and vision insurance;
• various types of leaves of absence;
• paid time off, including 12 paid holidays throughout the calendar year;
• 15 days of paid vacation per year;
• paid sick leave as provided under state and local paid sick leave laws;
• short-term disability and optional long-term disability;
• health savings account;
• health care and dependent care reimbursement accounts;
• employee and dependent life insurance and supplemental life and AD&D insurance;
• optional personal insurance policies;
• adoption assistance;
• tuition assistance;
• commuter benefits;
• an employee assistance program that includes free counseling sessions.
• Eligibility for benefits is governed by the applicable plan documents and policies.