BDC Agent Job Description Template
Our company is looking for a BDC Agent to join our team.
- Follow up with leads that are not ready to make an appointment or no-show;
- Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management;
- Provide customers with initial product information and direct them to the appropriate dealership resources;
- Respond quickly to internet, phone and live chat inquiries using email, scripts and templates;
- Utilize CRM tracking system daily;
- Present initial financing options based on customer needs.
- Prompt and courteous demeanor;
- Excellent teammate with collaborative attitude and eagerness to improve;
- Strong computer skills;
- Positive and hardworking personality;
- Valid driver’s license.