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$106.5k - $140.5k
...first-party data while staying on the forefront of rapidly evolving compliance and privacy requirements. The Technical Customer Escalation Manager is a critical operational role within LiveRamp's Global Customer Support organization. This person owns the end-to-end...SuggestedFull timeWork from homeWorldwideFlexible hoursNight shift$95k - $145k
About The Team The Escalations and Supportability team is part of the Outreach Support organization and is focused on reducing customer... ...partner closely with Product, Engineering, and Customer Success to manage critical incidents, prevent recurrences, and drive long-term...SuggestedWork at officeRemote work$83.25k - $163.93k
...executes standardized alternative payment model (APM) contracts; issues escalations, and supports network adequacy, joint operating committees (JOCs), and delegation oversight. Execution, management, and optimization of value-based contracts and enhanced provider...SuggestedContract workWork experience placementLive inWork at officeRemote work- ...Duties and Responsibilities:60-70% of job duties will include management and indirect manufacturing support projects. This includes but... ...deviations, CAPAs etc.Effectively address daily production issues and escalate issues to management if necessary.Update or direct the updates...SuggestedTemporary workWork at officeShift workWeekend workDay shiftAfternoon shift
BioLife Solutions
Bothell, WA16 hours ago - ...Description: The General Manager (GM) is responsible for managing all aspects of the business to ensure that Guests are delighted... ...rest break requirements • Train and empower Team Members to de-escalate guest service issues • Communicates with Team Members in a...SuggestedWeekly payLocal areaImmediate startAll shiftsShift work
Thorntons (Kentucky)
Kirkland, WA4 days ago $151.2k - $204.6k
...Customer Experience and Business Trends (CXBT) is seeking a Product Manager - Technical to directly influence the direction of AWS product... ...authority. They tirelessly advocate on behalf of customers and escalate immediately when they believe course correction is needed....SuggestedImmediate startWorldwideFlexible hours$148.7k - $201.2k
...reliable connectivity.Leo is looking for a Senior Technical Program Manager (TPM) located in Redmond, WA to support the Aviation Design,... ...to execute solutions meeting key product KPI and escalate as required when teams are unable to reach a consensus or decisions...SuggestedPermanent employmentOverseasFlexible hours$127.1k - $172k
...fairness, and trust.The DSTPA team is seeking a Technical Program Manager with privacy, data protection, risk management expertise, and... ..., and other teams to handle large scale, often urgent, escalated events, create processes for incident containment and risk remediation...SuggestedLocal areaFlexible hoursShift work- Outreach is seeking a Staff Technical Escalations Manager in the Seattle area. You will own high-impact customer escalations, coordinate across Product, Engineering, Success, and Support, and ensure clear ownership, timelines, and communication. You will lead the Incident...Suggested
$148.7k - $201.2k
...as individuals.Network Solutions is seeking a Technical Program Manager to lead program execution orchestration for the Associate... ...readiness. You facilitate alignment across distributed teams, escalate blockers, and navigate trade-offs between speed and quality. Some...SuggestedFlexible hours$151.2k - $204.6k
As a Senior Product Manager - Technical for Amazon Customer Service (CS) - Social, you'll define the future of customer service on social... ...feasibility, and business impact. You'll own critical escalations when major issues affect customers, and you'll be the voice of...SuggestedWorldwideFlexible hoursDay shift- ...daily onsite presence in a local office. Reporting to the Area Manager, this role also has a direct reporting line to the CX... ...expert in order taking, transaction processing, and resolving or escalating customer inquiries and/or complaints as needed. May need to determine...SuggestedWork experience placementWork at officeLocal areaFlexible hours
DCC Propane, LLC
Woodinville, WA1 day ago - ...network operations, improve service quality, strengthen security, manage risk, and drive business performance. They work with leading... ...Services teams to drive delivery excellence, manage executive escalations, support business growth, and achieve revenue and forecasting...SuggestedWorldwide
$208k - $273k
...Sr Delivery Director leads our teams of Technical Consulting Managers and Solutions Architect teams that deliver on the Snowflake Service... ...both on the customer and partner sides, and acting as the escalation point of contact to facilitate collaboration, decision making,...Suggested- Robinhood is seeking a Customer Experience Team Lead to help lead a team of customer support representatives delivering high-quality service across channels. You will coach and develop team members, focus on technical coaching, and drive subject matter expertise while partnering...SuggestedShift work3 days per week
$98.29k - $147.43k
...Footwear, the team drives excellence in portfolio and program management, focusing on optimizing operational processes, enhancing internal... ...risks and dependencies, developing mitigation strategies and escalating issues that could impact program health or delivery timelines....Full timeWork at officeLocal area$104.22k - $138.95k
...testing requirements, safety expectations, communication paths, and escalation protocols. Work with the QC Supervisor to translate production... ..., internal follow-up, documentation, and closure. Backfill QC Manager coverage during absences by triaging escalations, supporting...Temporary workFor contractorsWork at officeFlexible hoursEarly shiftHeidelberg Materials
Bothell, WA2 days ago$148.7k - $201.2k
...world. We are looking for a talented and detail oriented Program Manager to help bring our products to the world.The Technical Hardware... ...updates and communicate effectively with key stakeholders- Escalate issues, anticipate trade-offs, and balance business needs with...Permanent employmentFlexible hours- Job Summary Perform end‑to‑end management of a single or portfolio of projects with TCV 500K - $1Mn in deliverables based on an outcome... ...Identify and closely track the risks in the project and follow escalation path Document the risks and issues in the project,...Contract work
$90k - $120k
...your interest in growing your career with our team. The Project Manager II leads the administration, execution, and delivery of... ...Ability to identify important project stakeholders and proper escalation paths Demonstrates sound judgment and confidently resolves challenging...For contractorsWork at office$94k - $129.25k
...excellence, collaboration, and meaningful work. This role is a Project Manager for biologics programs across the full product lifecycle.... ...with functional leaders. Establish contingency plans and escalate critical issues as needed. Drive alignment across Process Development...Full timeContract work$105.38k - $215.38k
...clients on their personal tax matters? If so, this Tax Delivery Manager role in Global Employer Services (GES) Delivery may be a great... ...with engagement leadership on scope/change control, issue escalation, and delivery communications (status, milestones, risks/issues...Work at officeLocal area$212.15k - $240k
...the product lifecycle, from development to commercialization. Disposition clinical and commercial batches. Ensure effective CAPA management, change controls, deviations, and other GMP-related processes are followed during manufacturing and testing of products. Interact...$92.3k - $160k
We are looking for a Sr. Technical Account Manager to serve as the technical advisor and trusted advocate for Devices & Services Enterprise... ...identify risks before they become cases, coordinate escalations end-to-end, and provide strategic technical guidance that goes...Work experience placementFlexible hours$177k - $239.4k
We are seeking an Principal Technical Program Manager to build and lead a critical program intake function for Amazon Customer Service... ...functional alignment, and build mechanisms to track progress and escalate risks - Continuous Improvement - Instrument the intake process...Flexible hours- ...diverse F5 community where each individual can thrive.Sr Program Manager - TechPosition SummaryWe are seeking a highly skilled and... ...transparency and alignment throughout the project lifecycle.Serve as an escalation point on risks, issues, and decisions, course-correcting as...Full timeWork at officeLocal area
$148.7k - $201.2k
...Be proactive in removing roadblocks, fostering innovation, and managing multiple competing priorities in a fast-paced environment,... ...reporting structures - to ensure security risks are tracked, escalated, and remediated in partnership with risk owners. Simplify and...Permanent employmentTemporary workFlexible hours$181.1k - $245k
...the norm, not the exception.We are seeking a Principal Product Manager - Technical to define the ever-evolving persona strategy for AWS... ...metric trees that teams can decompose and own• Identify and escalate strategic trade-offs to senior leadership with clear recommendationsCross...Immediate startFlexible hours$148.7k - $201.2k
We are seeking a Senior Technical Program Manager (TPM) to lead customer terminal release program to build, test, and deploy software... ..., removing roadblocks through stakeholder coordination and escalation, and tracking actions to closure. You will also be responsible...Immediate startFlexible hours$145k - $210k
Marketing & Client Development Senior Manager of Governance, Planning & OperationsCooley is seeking a Marketing & Client Development... ...financial management tools)Ability to work independently, demonstrate escalating ownership and mastery of assigned area, exhibit strength in...Full timeTemporary workFor contractorsWork at officeImmediate startFlexible hoursWeekend work
