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  •  ...the configuration clean as the team scales. Build the automation layer — design and maintain triggers, automations, macros, and SLA policies that route tickets to the right people at the right time. Connect the stack — manage integrations with the tools around... 
    Suggested
    Full time
    Remote work

    MaxanaPay

    Mexico
    5 hours agonew
  •  ...optimization techniques. # Continuous platform optimizations to improve resiliency, up-time, and resolution of vulnerabilities within SLA. # Own the technical support team from triage, response, team coordination, and escalation in relation to application integrations,... 
    Suggested
    Work at office
    Remote work
    Flexible hours

    NTT DATA, Inc.

    Mexico
    12 days ago
  •  ...inbound purchase orders (direct and distributor) in ERP (Oracle) and CRM (SFDC) Validate PO accuracy against pricing, terms, and product configuration, and process orders within defined SLA Manage order modifications, cancellations, and backlog (or backorder communic...
    Suggested
    Full time
    Worldwide

    10x Genomics

    Mexico
    19 days ago
  •  ...Splunk, AppDynamics , or similar. Scripting/programming experience using Python, Bash, Go, or Java . Experience with SLI/SLO/SLA, error budgets, capacity planning, and resilience engineering. Experience with disaster recovery testing and production readiness... 
    Suggested
    Work at office
    Remote work
    Flexible hours

    NTT DATA, Inc.

    Mexico
    5 days ago
  •  ...Manage incident lifecycle, including outage communication, tracking, escalation, and post-resolution follow-ups. •  Ensure adherence to SLA commitments with a strong focus on reducing recurring incidents. Application Support •  Support Software Delivery Lifecycle (... 
    Suggested
    Permanent employment
    Work experience placement
    Work at office
    Remote work
    Flexible hours
    Shift work

    NTT DATA, Inc.

    Mexico
    25 days ago
  •  ...operational reporting. • Ability to build and interpret data analysis and reporting artifacts: usage trends, account health metrics, SLA tracking, and operational dashboards that inform both customer conversations and internal decisions. • Comfort with cloud... 
    Suggested
    Full time
    Flexible hours

    Incode

    Mexico
    16 days ago
  •  ...support their professional development. Operations & Administration Maintain excellent CRM hygiene, ensuring proper lead management, SLA compliance, and accurate pipeline management. Monitor the number of active leads and ensure efficient lead distribution.... 
    Suggested
    Full time
    Remote work
    Worldwide

    MyEdSpace

    Mexico
    29 days ago
  •  ...Splunk, AppDynamics , or similar. Scripting/programming experience using Python, Bash, Go, or Java . Experience with SLI/SLO/SLA, error budgets, capacity planning, and resilience engineering. Experience with disaster recovery testing and production readiness... 
    Suggested
    Work at office
    Remote work
    Flexible hours

    NTT DATA, Inc.

    Mexico
    a month ago
  •  ...individuals and entities matched against OFAC Sanctions Lists and adverse media. • Processes KYC/sanctions reviews to meet relevant SLA including follow-up analysis and reconciliation. • Reviews and analyzes due diligence reports for higher risk client types to... 
    Suggested
    Full time
    Worldwide

    Mastercard

    Mexico
    26 days ago
  • $20k - $23k

     ...rea como de las otras áreas de atención garantizando la correcta comprensión del servicio y sus alcances para un clumplimento de los SLA establecidos ~Manejo de quejas: Seguimiento a quejas relacionadas al servicio documentando el seguimiento y resolución de las mismas... 
    Suggested
    Full time
    Monday to Friday

    Lyra Health

    Mexico
    a month ago
  •  ...UK-based settlement engineers - acquire domain expertise on Durbin compliance windows, cross-border DCI routing, and acquirer/issuer SLA adherence Participate in incident management - respond to settlement failures, drive root cause analysis, and implement durable fixes... 
    Suggested
    Internship
    Local area

    Capital One

    Mexico
    a month ago
  • $15k - $17k

     ...regulations (NOM-035). ~Maintain meticulous clinical records and collaborate with the Operations team to ensure data-driven quality and SLA compliance. Clinical and Operational Expertise ~Required  to hold a Bachelor’s Degree in Psychology with a valid Professional... 
    Suggested
    Full time
    Temporary work
    Local area
    Immediate start
    Trial period

    Lyra Health

    Mexico
    more than 2 months ago