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$110k - $130k
...procurement platform company in San Francisco is seeking a Senior Technical Support Engineer to ensure excellent customer support. This hybrid role involves serving as the final technical escalation point and collaborating with engineering teams. Candidates should have 5-...SuggestedFlexible hours- ...the role You’ll be the technical backbone of our support team, resolving complex technical issues and... ...experience with Gamma. This means responding to escalations, debugging tricky problems, collaborating with engineering to fix bugs, and building the technical resources...SuggestedFull timeWork at officeLocal areaRemote workWork from home
$60k - $90k
As a Technical Support Engineer (Integrations), you will unblock customers facing technical obstacles across FloQast’s Accounting Transformation... ...(e.g., Zendesk, Salesforce, JIRA) for case management and escalation processes. Experience troubleshooting cloud-based platforms...SuggestedWork at office3 days per week$88k - $107k
...data everywhere. We are currently seeking a dynamic Technical Support Engineer to contribute to the success of our rapidly growing business... ...lab equipment Follow up on technical cases including proper escalation and management of the case until case closure. Manage...SuggestedFull time- The Support Engineer is a vital technical professional who serves as the bridge between complex system solutions and the end-users who rely... ...partnering with colleagues to resolve technical issues and escalating matters when appropriate. Skilled in analyzing and...SuggestedWork experience placementWork at office
- SWIFT Tech Support Engineer page is loaded## SWIFT Tech Support Engineerlocations: Icheon-si Gyunggi-do, Korea: Cheongju-si, Korea: Gumi,... ...satisfaction.* Travel within the region and worldwide to support escalated issues on-site on short notice.**Minimum Qualifications**...SuggestedWork experience placementWorldwideFlexible hours
- ...It’s still day 0: Now is the time to re-engineer how work gets done with AI at the core,... ...building out our first dedicated technical support function so our customers continue to... ...ownership areas: Take end-to-end ownership of escalated technical issues, ensuring they’re...SuggestedWork at office
$50k - $80k
...researchers, designers, growth experts, and engineers rethinking human-computer interaction... ...more. We’re building out the customer support team! About the Role We’re looking for someone... ...professionalism as the flashy ones. Escalate when needed, but always with crisp...SuggestedContract workNight shift$68k - $75k
...ourselves on fostering a collaborative, innovative, and supportive environment, where every team member’s... ...across APIs, integrations, and telephony systems, escalating when necessary. Collaborate with Engineering, Product, and Customer Success to resolve issues and...SuggestedWork at office$79.4k - $99.3k
...insights above and below the surface to support border security, law enforcement, naval... ...looking for a proactive IT Technical Support Engineer to join our corporate IT team. In this... ...consistent communication, responsible escalation, and informed hand-offs Participate in...SuggestedPermanent employmentFull timeFor contractorsWork at officeLocal areaRemote workWorldwideVisa sponsorshipWork visaFlexible hours- ...our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and... ...troubleshooting support and remote repair guidance for escalated customer inquiries through various channels, including telephone...SuggestedRemote work
- ...and integrated systems. Working knowledge of the components in a web applications stack. Proven ability to coordinate with engineering and escalation teams to resolve customer issues. Some experience with Generative AI, including foundational understanding of its...SuggestedTemporary work
- Technical Support Engineer 3 page is loaded## Technical Support Engineer 3locations: Remote-AZ: Milpitas-CAtime type: Full timeposted on:... ...expert level hardware support of installation base through escalation process for Onto Innovation tools via remote support or at customer...SuggestedPermanent employmentWork at officeRemote work
- ...EMEA. Responsibilities Provide technical support and assistance to Fortinet certified... ...customer issues in Laboratory Working on escalations from Level 2 technical support team... ...Education Bachelors Degree in Electrical Engineering or Computer Science or equivalent experience...Suggested
- ...30 years of industry expertise, Apogee supports organisations of all sizes and sectors by... ...maintenance tasks are completed effectively. Escalation of Complex Issues: When problems exceed... ...capabilities, escalate issues to senior engineers to ensure timely resolution. Routine...SuggestedWork at officeLocal areaImmediate startRemote workMonday to FridayFlexible hours
- We are seeking an IT Support Engineer to provide technical assistance for Windows devices, Microsoft Office Suite, and enterprise applications... ...technical issues efficiently. Collaborate with IT teams to escalate and resolve complex issues. Maintain accurate IT inventory...Permanent employmentContract workLocal area
- ...weekly by 70%+ of our customers' teams. We're looking for a Support Engineer to define what AI-native support looks like in practice. The... ...follow-up. Inbox coverage: Handle complex cases escalated by the agent. Produce responses that are simple, legible, obvious...
- ...accuracy, clarity, and consistency. Assist in monitoring and supporting game incident settlement processes, following Asia... ...and updates across user systems in coordination with senior engineers. Escalate unresolved technical issues to higher-level engineers or external...Work at officeLocal areaShift workAfternoon shift
$73 - $76 per hour
Overview Job Title: Zscaler Support Engineer - (Contractor/Consultant) Location: Remote / USA Type: Independent Contract (Contractor /... ...Directory). Support & Incident Management: Act as a front‑line or escalation point for complex technical issues, providing and debugging...Contract workFor contractorsImmediate startRemote work$127.5k - $210k
...the future of enterprise networking. If you’re a network engineer who thinks support is maintenance mode, think again. This is where you’ll work... ...entirely remotely. Identify and document product bugs, escalating them with clear reproduction steps. Create well-...Remote work$120k - $160k
...and shape the future of security. The Role As Fable’s first Support Engineer, you will own the end-to-end technical support experience for... ...Customer Issue Resolution: Serve as the primary technical escalation point for customer issues. Investigate, reproduce, and resolve...Work experience placementFlexible hours$98.25 per hour
The Role As a Vehicle Support Engineer , you’ll sit at the critical intersection of live fleet operations and engineering. When vehicles experience complex hardware or software issues, you are the escalation point—diagnosing problems in real time, restoring uptime fast,...Hourly payContract workRemote workFlexible hoursShift workNight shift- ...looking to align the two quickly. About the Support Specialist role: We're hiring an early-... ...confidence to grow into a Solutions Engineer position. What you'll do Respond to product... ...of support inquiries independently, escalating only when necessary Collaborate with...
- ...Braintrust, surprisingly good developer support is one of our most important strategic advantages... .... We’re looking for Developer Support Engineers — both mid-level and senior — who are... ...peers and guide support processes and escalation handling. Develop and champion...Local areaFlexible hours
$110k - $150k
...software monitoring tools. About the role At Sentry, support is an engineering discipline. Our customers are developers building the... ...their specific codebases and frameworks. Manage Bugs & Escalations: Triage and reproduce product bugs, serving as the bridge...Hourly payFull timeWork at officeNight shiftSentry
San Francisco, CA1 day ago- Job Title: Senior Technical Support Engineer - NOC Job Purpose: To protect the organization’s IT infrastructure by actively monitoring,... ...log analysis, and threat detection. Incident response and escalation handling. WAF - F5 ASM, Barracuda. Endpoint security management...Night shift
$104.25k - $175.12k
...passionate and above all fun. About the job Provides technical support to field engineers, technicians, and product support personnel who are... ...wireless systems. What you will be doing Responding to escalated tickets from operations and application support teams. Troubleshooting...Full timeRemote work- ...crowd and tackle the bigger competitors. As a Senior Technical Support Engineer, you will focus on in-depth problem analysis of the company'... ...retaining business based on the client’s situation and de-escalates potential escalations. Take ownership while working...Work at office
$105k - $130k
...solid knowledge of our product. Sentry’s engineers and product managers are always active... ...even better than it already is - Sentry Support Engineers are expected to engage with our... ...report product bugs as well monitor as escalations to engineering Manage and curate customer...Hourly payInternshipWork at officeWeekend work- Overview ALTEN Technology USA is an engineering company helping clients bring groundbreaking... ...’s toughest engineering challenges, supported by mentorship, career growth opportunities... ...primary point of contact for real-time escalations for sensor-related fleet issues....For contractorsRemote work
