Front Desk Receptionist/Tech Job

Wilson Sonsini is the premier legal advisor to technology, life sciences, and other growth enterprises worldwide. We represent companies at every stage of development, from entrepreneurial start-ups to multibillion-dollar global corporations, as well as the venture firms, private equity firms, and investment banks that finance and advise them. Under the direct supervision of the Office Administrator, the Receptionist serves as a key member of the Palo Alto office administrative team and is responsible for delivering exceptional reception, hospitality, and operational support to attorneys, staff, clients, and visitors. As one of the first points of contact for the firm, this role plays an integral part in fostering a professional, welcoming, and service-oriented environment while ensuring the smooth coordination of reception and office support functions. Key responsibilities include managing incoming calls through the firm’s Landis Attendant Console System for Microsoft Teams, directing callers appropriately, and providing backup coverage for front desk receptionists. While the role supports front desk operations, the majority of responsibilities are performed from the back office in support of daily reception and administrative responsibilities. In partnership with the Office Administrator and broader office services teams, the Receptionist also provides overflow support for day-to-day office operations, including conference room reservations, hoteling office coordination, visitor check-in and escorting, and maintaining hospitality standards across meeting and common spaces. The role requires strong communication, organizational, and customer service skills, along with the ability to manage multiple priorities in a fast-paced professional services environment. This position is onsite Monday through Friday from 9:00 a.m. Assist employees with telephone and voicemail support inquiries. Research internal records and databases to identify attorney and client relationships as needed. Coordinate meeting and event support with Facilities, Café, IT, and Security teams to ensure successful execution and hospitality readiness. Maintain conference room and hospitality standards throughout the office. Assist with special projects and additional administrative duties as assigned. Maintain compliance with all firm policies, procedures, and operational standards. Qualifications: 1+ year of prior reception experience. High school diploma or GED required. Bachelor’s degree preferred. Strong computer proficiency, including Microsoft Office applications (Word, Excel, Outlook) and Microsoft Teams. Prior experience using the Microsoft Teams Phone Landis Attendant Console System is a plus, including the ability to manage a high volume of incoming calls in a professional and efficient manner. Strong organizational, administrative, and customer service skills with exceptional attention to detail and follow-through. Flexible and adaptable with the ability to adjust priorities, work overtime, or modify schedules on short notice based on business and operational needs. This position requires a regular onsite presence as part of the firm’s in-office work environment. 24.52 - $33.17 per hour. The compensation for this position may include overtime and a discretionary year-end merit bonus based on performance. Equal Opportunity Employer (EOE). careers.wsgr.com Wilson Sonsini is the premier legal advisor to technology, life sciences, and growth enterprises worldwide, as well as the venture firms, private equity firms, and investment banks that finance them. We represent more than 300 public enterprises and 3,000 private companies in a wide range of today’s cutting-edge industries, from AI and fintech to life sciences and mobility. With deep roots in the fast-paced and innovative world of Silicon Valley, the firm fosters an entrepreneurial spirit and team-oriented approach for all employees, providing professional and personal development opportunities and encouraging all departments to promote a stable and optimal work/life balance. Our firm is consistently recognized among the top law firms in annual diversity rankings. 2 among firms with more than 601 attorneys in Law360’s 2025 Diversity Snapshot. Additionally, in 2025, for the seventh consecutive year, Wilson Sonsini achieved Mansfield Plus Certification, and in 2026, for the sixth consecutive year, the firm achieved a top score of 100 on the Human Rights Campaign Foundation’s Corporate Equality Index. We are also dedicated to enhancing the communities in which we live and work by providing legal services, financial support, and volunteer services to worthy agencies and individuals in need. In 2025, Wilson Sonsini attorneys and staff provided more than 80,500 pro bono hours, participated in 125 community service projects, and raised over $130,000 for charitable organizations and causes. In addition, the Wilson Sonsini Foundation contributed more than $2.35 million to 112 law-related organizations and 129 community organizations in 2025. Wilson Sonsini has 17 offices in 16 technology and business hubs worldwide.