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Head of Sales Management

$20k

ServiceTitan

As the Enablement Manager for Solutions Engineering (SE), your mission is to build a world‑class "Dream Team" of high performers. You will be the architect of the programs that empower our SEs to live out their mantra: “To guide the prospect and drive sales + bookings effectively, efficiently, and responsibly.”

Drive Peak Performance

Develop and scale coaching programs specifically designed to improve Demo Quality Scores. You will help SEs move beyond “technical correctness” to deliver persuasive, adaptive stories anchored in customer pain.

Churn Mitigation: Partner with SE leadership to analyze churn data. Create training interventions that help SEs set better expectations and bridge the gap between sales promises and product reality.

Initiative Engine: Provide the resources and structure SEs need to succeed in their quarterly initiatives, ensuring their product knowledge translates into cross‑functional business impact.

Lead new hire cohorts through rigorous certification processes, ensuring they meet the high bar required to represent our brand to hardworking business owners.

Enablement Technology: Leverage tools like Gong, Vivun, Tableau, and Lattice to identify performance gaps and measure the ROI of your enablement programs.

Operationalize the “Opportunity Gap” process, ensuring SEs provide high‑quality feedback to R&D that shapes our future roadmap.

Content & Playbook Development

Coordinate with Product Marketing to translate new features into “Sales‑Ready” talk tracks.

The Experience: 3–5 years in Sales Enablement, Training, or a Solutions Engineering role within a B2B SaaS environment.

Performance Mindset: Deep familiarity with performance management frameworks. Titan Values Alignment: You demonstrate ownership, you are entitled to nothing, and you believe in putting the customer first.

Experience with Gong (or similar conversation intelligence), LMS platforms, Vivun/CRM tools, and Tableau.

you will be the driving force behind a team that is redefining the standard for Solutions Engineering. You will have the autonomy to build, the data to prove your impact, and a “Dream Team” of peers who are as committed to your success as you are to theirs.

We need amazing people like you to help us challenge the conventional and think differently about the problems we’re solving. Flexible time off with ample learning and development opportunities. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Company‑paid medical, dental, and vision (with 100% employer‑paid options and 90% coverage for dependents), FSA and HSA, 401(k) match, and telehealth options including memberships to One Medical.

Parental leave and support, up to $20k in fertility services (IUI and IVF), surrogacy and adoption reimbursement, on‑demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

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Vacancy posted 4 days ago
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