Academy Administrative Professional

Summary:In accordance with the Office of the Registrar's mission statement, this position must apply, interpret, and maintain university policy and ensure the accuracy and confidentiality of student records. The Administrative Assistant will support the Office of the Registrar while overseeing the daily administrative activities of the office.Job Description:**Essential duties and responsibilities:*** Coordinate the daily operations of the Registrar's office including the coordination and execution of the duties listed below:* Process all forms through our student information system. This includes but is not limited to, registration forms; changes of major; grade changes; leaves of absence and withdrawals; name changes: personal information changes.* Answer phones, provide basic information with screening and routing of calls.* Assist with all in-person inquiries.* Respond to emails in the shared campus registrar inbox as well as personal inbox in a timely fashion.* Maintain student records in our student information system.* Process Apostille.* Scan documents and student files to our document imaging system.* Process transcript requests and checks for financial clearance.* Process licensure forms, certifications, loan deferment letters, and other special student requests.* Set up appointments for Associate, and University Registrar, as required.* Assist the Associate and University Registrar with data entry tasks as assigned.* Conduct research and prepare reports for the Registrar and Dean's Office.* Maintain office supply inventory and ordering.* Maintain calendars, make travel arrangements, and update pending commitments and appointments.* Perform other related duties as assigned.**Knowledge, skills and abilities:*** Must possess strong knowledge of Microsoft Word, Excel and PowerPoint. May use other Microsoft programs as assigned.* The ability to quickly learn and become proficient in new software and technology is essential.* Must be exceedingly well organized, flexible and enjoy the administrative challenges of supporting a small office of diverse people and programs;* Must have the ability to interact with staff (at all levels) in a fast-paced environment, sometimes under pressure, remaining flexible, proactive, resourceful, and efficient; at a high level of professionalism and confidentiality is crucial to this role.* Must demonstrate good judgment, initiative, and attention to detail.* Must possess strong customer service, communication, and organizational skills;* May be required to work independently and produce quality work from conception to completion on assigned projects;**Minimum Requirements:*** High School Diploma required. Associate’s degree preferred* Two to three years of administrative experience required.

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