Manager, Transformation Governance

Role Description

The Transformation Governance Manager plays a pivotal role in enabling disciplined, enterprise-wide execution of GSUSA’s multi-year strategic transformation. Serving as a key steward of the organization’s governance ecosystem, this leader operationalizes the frameworks, standards, and decision-making processes that ensure clarity, alignment, and accountability across a complex transformation portfolio. The role is responsible for operationalizing and stewarding the governance frameworks, standards, and processes that ensure disciplined, consistent execution of GSUSA’s multiyear transformation, and drives the day-to-day governance operations — including initiative intake, prioritization support, portfolio coordination, and adherence to transformation methodologies.

Essential Responsibilities

• Ensure that teams across the organization understand and apply the transformation standards, tools, and processes.
• Partner closely with Initiative Owners, Program Delivery, Strategy, and Finance to maintain clarity, alignment, and accountability across the transformation portfolio.

Initiative Intake & Portfolio Prioritization Support

• Lead the end-to-end operational workflow for initiative intake, ensuring submissions meet governance standards and include clear problem statements, value propositions, dependencies, and resource needs.
• Facilitate cross-functional evaluation and prioritization of new initiatives, aligning recommendations with enterprise strategy, organizational capacity, and transformation objectives.
• Conduct quantitative and qualitative analysis to support prioritization, sequencing, and capacity planning.
• Maintain a transparent, real-time view of initiative status (approved, pending, deprioritized) in partnership with the Transformation Analytics & Reporting Manager.
• Communicate prioritization outcomes and sequencing decisions to stakeholders in clear, actionable formats that support executive decision-making.

Governance Standards, Methodology & Tools

• Support the Sr Director, Transformation Governance in defining, enhancing, and institutionalizing GSUSA’s transformation governance standards, methodologies, and lifecycle processes.
• Maintain and continuously improve governance documentation, templates, and guidance materials to ensure consistency and clarity across the enterprise.
• Ensure alignment between governance standards, reporting requirements, and data quality expectations.
• Oversee adherence to governance processes at key milestone gates, including change control, project closure, and other critical checkpoints.

Governance Operations & Portfolio Coordination

• Coordinate closely with Program Delivery to ensure governance processes are practical, scalable, and aligned with execution realities.
• Identify, negotiate, and resolve cross-initiative dependencies, risks, and resource constraints, escalating issues as appropriate.
• Manage the operational cadence of governance forums, including agenda development, pre-read preparation, facilitation support, and follow-up action tracking.

Capability Building & Stakeholder Support

• Train Initiative Owners, Project Managers, and cross-functional teams on governance standards, tools, and transformation methodologies.
• Provide coaching and advisory support to strengthen organizational adoption of structured delivery practices.
• Develop user-friendly guides, FAQs, and resources to promote consistent governance behaviors across GSUSA.
• Partner with Talent & Culture and Program Delivery to identify and address capability gaps related to transformation execution.

Qualifications

• Deep understanding of program/project management methodologies, governance frameworks, and portfolio management practices.
• Demonstrated ability to design, operationalize, and scale enterprise processes, standards, and tools.
• Exceptional facilitation skills, particularly in complex, cross-functional environments.
• Strong communication and documentation capabilities, with the ability to translate complex processes into accessible guidance.
• Ability to influence without authority and drive consistency across diverse stakeholder groups.
• High attention to detail, strong organizational discipline, and a continuous improvement mindset.

Requirements

• Bachelor’s degree required, Advanced degree preferred.
• 5+ years of experience in program/project management, PMO operations, governance or transformation support.
• Prosci and/or ACMP CCMP or equivalent required.
• Preferred, equivalent experience considered:
• PMP (Project Management Professional) or equivalent certification demonstrating structured project delivery discipline.
• CBAP (Certified Business Analysis Professional), CCBA, or equivalent experience in business analysis and requirements management.
• Experience in a federated or multi-stakeholder environment preferred.

Compensation Range

Annual base salary range is between $70,000 - $130,000. This represents the present low and high end of the pay range for this position. This pay range is only applicable to NYC Metro-based employees, on a hybrid schedule. Actual pay will vary based on various factors, including but not limited to experience.

Benefits

• Paid Time Off: GSUSA offers 20 days of paid time off, 2 floating holidays, as well as 9 workplace holidays per year. GSUSA staff also enjoy a paid holiday year-end office closure between Christmas and New Year's.
• Medical and Behavioral Health Coverage: Plan options with individual and family coverage which includes wellness, hospitalization, and fertility assistance. Both plans include GSUSA partial subsidy of premium costs.
• Dental and vision coverage.
• Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) including Health, Dependent Care, and Limited FSA for those with Health Savings Accounts.
• Company-paid life insurance.
• Flexible work arrangements.
• 12 weeks of paid parental leave.
• 401(K) with company match.
• Short- and Long-Term Disability for salary continuation.
• Health and Wellness Classes and Activities throughout the year.

Position Type / Expected Hours of Work

This is a remote, full-time position. Days of work are Monday through Friday. Occasional evening and weekend work may be required as job duties demand.

Travel Requirements

0-10%