On-Site Customer Ops Lead — B2B SaaS
$135kCoda Search│Staffing
Coda Search│Staffing is seeking a Customer Operations & Support Specialist for a fast-growing B2B SaaS company. Located in New York, this role is focused on building the operations function within the Customer Success team, requiring 3-5 years of related experience. The position offers substantial compensation of up to $135,000 including equity, full benefits, and the opportunity for infrastructure ownership from day one. #J-18808-Ljbffr Coda Search│Staffing
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the On-Site Customer Ops Lead — B2B SaaS in New York, NY vacancy
- ...A pioneering B2B SaaS provider is looking for a Manager, Customer Onboarding to lead customer journeys from discovery to launch. The ideal candidate will manage detailed project plans, oversee onboarding tasks, and collaborate with technical teams to ensure success. This...SuggestedRemote work
Betty:AI
New York, NY4 days ago $130k - $190k
...Marketing Manager to enhance engagement from leads to customers. This role involves creating nurture, re... ...to 5+ years in lifecycle marketing at a B2B SaaS company, with proven expertise in email campaigns. The position is based on-site in Union Square and offers a salary...Website- ...strategy for Loop. This high-impact role will shape the product roadmap and work directly with customers, delivering exceptional value. The ideal candidate will have 4-10 years of B2B SaaS experience with a focus on digital marketing tools. Responsibilities include defining...Suggested
$100k - $125k
...available with growing SaaS/Healthcare company! - send... ...across large, multi-site healthcare organizations... ...senior-level decision-makers Lead tailored discovery... ...Marketing, Product, and Customer Success Exceed monthly,... ...Looking For 3+ years of B2B sales experience (SaaS and...WebsiteWork at officeLocal areaRemote workJobot
New York, NY18 hours ago$75k - $150k
...and London. Location: On-Site in Flatiron, NYC Position... ...Account Executive with 24 years of B2B SaaS closing experience. This... ..., running discovery calls, leading demos, building proposals, negotiating... ...with operations and customer success to ensure smooth handoffs...WebsiteFull timeWork at office$10.9 - $19.6 per hour
Express Wash Operations LLC in New York, NY is looking for an Assistant Site Manager to support site operations and enhance customer experiences. In this role, you will collaborate closely with the Site Manager to maintain operational excellence while developing your team...WebsiteHourly pay$100 per hour
...and deeply committed team from leading tech and accounting companies... ...join early. As our Accounting Customer Success Lead, you’ll own traditional... ...- ERP is one of the largest B2B software markets in the world... ...benefits 401k benefits On-site team culture - high...WebsiteImmediate startShift work$10k - $15k
...growing, venture-backed B2B SaaS company serving... ...services firms to find a Customer Operations & Support specialist... ...in Manhattan and is on-site. Location: New York,... ...joining an established ops function -- you are... ...B2B SaaS company. Team lead or operational crossover...WebsiteImmediate start$150k - $200k
...and measurable. Our industry-leading software supports everything... ...expansion, renewals, and long-term customer value. The Strategic Account... ...executive check-ins and on-site visits to strengthen... ..., or Enterprise Sales within B2B SaaS or services. Strong commercial...WebsiteContract workWork experience placementWork at officeMonday to Friday- ...A fast-growing SaaS startup is seeking a Customer Success Manager to manage client onboarding and retention. The ideal candidate will have 2-4 years... ...communication skills and problem-solving abilities. You will lead discovery meetings, analyze customer data, and identify...Remote work
Titan
New York, NY4 days ago - ...Platform (Enterprise SaaS) Product Manager -... ...companies, leading CROs, and premier academic... ...CRO, and academic customers; translate regulatory... ...patients, sites, and sponsors; run... ...Work with a modern ML‑ops stack (Python microservices... ...management in B2B SaaS; 2+years in health...WebsiteFull timeWork at officeRemote work
$200k - $240k
...engineering and sales to ensure seamless integration and customer value. The ideal candidate should possess substantial experience in B2B SaaS environments and hold strong analytical skills. This position is full-time and on-site, offering a competitive salary range of $200K to...WebsiteFull time- A leading software company is seeking a Customer Success Operations Leader to drive strategy, enhance customer journey, and optimize processes. You will work... ...outcomes for customers. The ideal candidate will have SaaS experience, strong CRM reporting skills, and the...
- A leading technology company seeks a passionate On Boarding Program Manager to transform first-time clients into loyal advocates. This collaborative... ...to drive success. Candidates should have a strong background in SaaS with a proven ability to negotiate contracts and foster strong...
- EverTrue, Inc. is seeking a full-time remote Customer Success Operations Manager. The role involves optimizing the Customer Success technology... ...in Customer Success Operations or similar roles supporting SaaS organizations, along with a strong understanding of Salesforce architecture...Remote jobFull time
- Ops Sup Group Manager - C14 - Chennai Job Req Id: 26941757 Location... ..., India Job Type: On-Site/Resident Posted: May. 21, 202... ...efficient processes, improve the customer experience, and reduce losses... ...Financial services Technology / SaaS Global operations Shared...WebsiteFull timeContract work
$98.64k - $122.41k
...Hospitable is looking for a Customer Advocate Lead to lead and empower our US support team, ensuring exceptional customer experiences. Your responsibilities... ...The ideal candidate has customer support experience in the SaaS industry, particularly with metrics improvement. The role...Remote workHospitable
New York, NY4 days ago$160k - $180k
...healthcare groups and multi-site provider organizations.... .... Coordinate with Ops to start onboarding the first US customers from day one: kickoff, setup... ...needs). By 612 Months Lead complex, multi-... ...you: Have 3+ years of B2B SaaS sales experience (SDR, AE...Website- Pasona N A, Inc. is hiring a Customer Service & Operations Coordinator in Midtown Manhattan. This full-time position involves supporting... ...work model after a 3-month probation period, requiring 3 days on-site and 2 days remote work. Ideal candidates should have business-level...WebsiteFull timeRemote workTrial period
$100k - $110k
...managing the renewal process of our customer base while working closely... ...Customer support and Sales Ops to communicate challenges in our... ...efficiency Bonus: Previous B2B SaaS and/or enterprise software... ...that look legitimate on other sites. To ensure your submission is...WebsiteContract workWorldwide$140k - $170k
...the fastest-growing channels in B2B — and we're building the... ...behind it. Passionfroot is the leading platform where modern tech brands... ...You've worked with B2B, SaaS, or startups You've used Passionfroot... ...premiums covered Team off‑sites — Barcelona, Mallorca, South of...Website- About Abacum Abacum is the leading Business Planning solution for finance teams to drive... ...across the website, launches, events, and customer-facing experiences. This is a hands-on... ...aggressive execution focus Experience in B2B SaaS - specifically with products for the...WebsiteWork at officeShift work
- ...intros from Yardi's existing customer relationships and partner referrals... ...deal cycles involving People/Ops leadership, Finance, Workplace... ...pre-event outreach, on-site demos, and post-event follow-up... ...experience ~5+ years of full-cycle B2B SaaS or marketplace sales...WebsiteWork at officeWorldwideFlexible hours
- A cutting-edge hotel tech startup is seeking a Customer Success Manager to ensure client satisfaction and manage relationships with hotel... ...Bachelor's degree, 4+ years in customer success, and experience in SaaS, with strong communication skills and the ability to work...
- A leading IT training platform is seeking a Customer Support Manager to oversee operations for its global SaaS customer base. The ideal candidate will have over five years of customer-facing experience, including two years in SaaS support, and strong hands-on management...Flexible hours
- ...A leading insurance technology firm is seeking a Project Manager to oversee customer-facing projects. This role requires strong project management expertise and the ability... ...Candidates should have 5–7 years of experience in SaaS or product-based organizations and strong...Remote work
Dyad Inc
New York, NY4 days ago $90k - $100k
...with Yardi's existing commercial customer base, direct outbound... ...Execute pre-event outreach, on-site demos, and post-event follow-up... ...experience ~5+ years of full-cycle B2B SaaS or marketplace sales... ...decision-makers across People/Ops, Finance, Workplace, and IT stakeholders...WebsiteWork at officeFlexible hours- Elea Ecuador is seeking a Customer Advocate Lead to oversee and empower the US support team in delivering exceptional customer experience in a... ...customer satisfaction. Applicants should have a background in SaaS customer support, showcasing strong communication and...Remote job
$250k - $350k
...integrate directly with customer systems. As logistics... ...are turning to Pallet to lead the way. With deep... ...alignment across COO, CIO, VP Ops, and VP IT stakeholders... ...in enterprise B2B SaaS or enterprise logistics... ...remotely Annual company off-sites, our last one was in...WebsiteRemote jobWork at officeImmediate start$140k - $160k
...the systems, automations, and reporting - that make customer ops actually run. The Customer Ops Lead builds and owns the automation and tooling infrastructure... ...care of yourself. We also organize regular team off-sites and events to ensure that even as we tackle big...WebsiteFull timePrivate practiceLive inWork at office3 days per week
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to On-Site Customer Ops Lead — B2B SaaS. Be the first to apply!
Related searches
- customer success team lead New York, NY
- customer success coordinator New York, NY
- customer service team lead New York, NY
- customer experience lead New York, NY
- customer service team manager New York, NY
- customer success lead New York, NY
- customer experience team leader New York, NY
- customer service coordinator New York, NY
- IT site lead New York, NY
- website coordinator New York, NY