senior administrative assistant

Role Description

As a senior administrative assistant, you will support executive level leaders and will leverage your communication, problem-solving and decision-making skills to ensure your leaders and their teams are supported to do their best work.

• Support executive level leaders with high customer service, interpersonal savvy and efficiency.
• Provide leadership influence and support to leaders, partners and your peer admin support team to continuously improve productivity, communication and morale.
• Schedule executive domestic and international travel in compliance with existing policies and procedures, and proactively address all aspects of executive’s travel such as currency, weather, culture and locale to ensure executive’s effective use of time and resources.
• Partner as a team member of the broader PRO admin community to organize, host, and/or facilitate activities such as team and cross-functional meetings, conferences and department activities.
• Provide support and resources to departmental hiring managers for new partner onboarding.

Qualifications

• Adaptability – able to execute with flexibility in responding to constantly changing environment.
• Collaboration – demonstrate confidence, composure and professionalism; able to build trust with internal and external customers.
• Communication – able to communicate clearly and concisely, both verbal and written.
• Customer service – demonstrate a positive, can-do attitude with the desire to take on additional responsibilities, consistently delivers high quality customer service to both internal and external stakeholders.
• Organization – excellent organizational skills and high level of integrity and discretion in handling confidential and sensitive information with superior attention to detail.
• Problem Solving – critical thinking and strong analytical skills; able to proactively anticipate needs and use sound judgement.
• Technology – advanced knowledge of Microsoft Office 365 and virtual tools.
• Time Management – able to balance multiple priorities and projects in a fast-paced environment, meet deadlines and follow through on commitments.

Requirements

• Progressive administrative experience or Starbucks store manager experience (7+ years).
• Experience managing calendars and email on MS Outlook (7+ years).
• Project or event management (7+ years).
• Fast-paced environment (7+ years).
• Domestic and international travel arrangement (7+ years).

Benefits

• Access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits.
• Short-term and long-term disability.
• Paid parental leave.
• Family expansion reimbursement.
• Paid vacation from date of hire, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year.
• Participation in a 401(k) retirement plan with employer match.
• Discounted company stock program (S.I.P.).
• Starbucks equity program (Bean Stock).
• Incentivized emergency savings and financial well-being tools.
• 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan.
• Student loan management resources and access to other educational opportunities.
• Access to backup care and DACA reimbursement.