Senior Administrative Assistant

Role Description

The primary responsibilities of this role are to maintain the schedule for 3 senior level leaders within the organization. This includes:

• Coordinating with internal and external stakeholders
• Providing logistical and travel support with detailed itineraries
• Working on related projects and being proactive with evolving business needs

Experience we are looking for:

• Support multiple SVPs, being a trusted partner, organizing current needs, anticipating potential conflicts, and handling sensitive business information where SVP confidentiality is paramount
• Maintain an accurate and detailed calendar for the SVPs
• Manage and log incoming scheduling requests
• Proactively communicate changes to the team
• Anticipate and respond to scheduling and travel conflicts, rescheduling as needed
• Track SVP’s tasks and projects to ensure appropriate prioritization is completed with respect to deadlines and organizational developments
• Access, review, prioritize, and respond to inbound email and voicemail requests
• Organize internal and external meetings for SVPs
• Manage all travel scheduling and arrangements, ensuring that SVPs are aware and updated of itinerary changes during travel, and prepared upon arrival
• Track and reconcile monthly statements, ensuring expense reports are completed and submitted in a timely manner
• Ensure consistent and efficient interaction with other assistants across the global organization
• Demonstrate poise and tact under pressure and handle matters with sound judgement and respect
• Provide special project leadership and support as needed
• Attend Staff Meetings and capture Meeting Minutes to ensure all action items are followed up in a timely manner
• Assist in drafting important documents and presentation materials for executive team meetings

Qualifications

• Proven experience in providing high-level administrative support to executives
• Detail oriented, organized with proven ability to successfully multitask
• Positive, tenacious attitude
• Strong verbal and written communication skills
• Outstanding interpersonal skills and preference for collaboration
• Ability to work in a fast-paced and sometimes unpredictable environment
• Ability to consistently apply good judgment and make good decisions
• Ability to always maintain confidentiality and discretion
• Proven analytical and problem-solving abilities
• Organized with a proven ability to juggle multiple projects at once
• Experience managing complex event logistics
• Experience with domestic and international business travel arrangements
• Proficient in Outlook and Microsoft Suites

Benefits

• Comprehensive suite of benefits designed to help each member of our team thrive
• Voluntary healthcare coverage in countries where applicable
• Paid time off to recharge and spend time with loved ones
• Open Mentoring Program designed to create meaningful connections that support growth

Company Description

Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools, and data — helping large organizations build deeper, more meaningful connections with the people they serve.

• Lead a new category of enterprise software that we call Unified-CXM
• Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience
• Create a culture of customer obsession, with trust, teamwork, and accountability

Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws.