Strategic Account & Growth Manager

Strategic Account & Growth Manager

The Strategic Account & Growth Manager is responsible for driving market growth in long term care while maintaining, expanding and strengthening relationships with prescribers and pharmaceutical partners with Blake Pharmacy across an assigned region. This role integrates strategic account management with business development, ensuring high client satisfaction, retention, and expansion of pharmacy services.

The ideal candidate has 5+ years of experience in account management, sales, or business development, preferably within long-term care, healthcare services, or pharmacy. This individual serves as the primary regional representative of the organization, aligning client needs with operational execution while identifying opportunities to grow market share.

This is a remote position but must reside within the territory. Territory: IN, OH, IL, PA, MI. Schedule: 8am - 5pm, weekends as needed. Travel: 25 - 75%.

Benefits and perks for You!

• Medical, Dental, Vision insurance
• Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)
• Tuition discounts & reimbursement
• 401(k)
• Company Paid Time Off*
• Shift Differential
• DailyPay
• Pet Insurance
• Employee wellness and discount programs
• Commission Plan

Responsibilities

• Develops and executes a regional sales strategy aligned with organizational growth targets
• Identifies, prospects, and secures new prescribers and pharmaceutical partners with Blake Pharmacy clients within the assigned territory
• Leads the full sales lifecycle, including outreach, needs assessment, presentations, proposal development
• Drives organic growth within existing accounts through service expansion and relationship development
• Maintains a strong sales pipeline and provide accurate forecasting to leadership
• Serves as the primary relationship owner for prescribers and pharmaceutical partners with Blake Pharmacy clients within the region
• Builds and maintains strong partnerships with administrators, nursing leadership, and clinical stakeholders
• Conducts routine business reviews to evaluate service performance and address client needs
• Proactively identifies and mitigates risks to client satisfaction and retention
• Partners with internal teams (operations, pharmacy, billing) to ensure consistent service delivery and issue resolution
• Acts as the voice of the client and market within the organization
• Provides insights on regional trends, competitor activity, and growth opportunities
• Collaborates with onboarding and implementation teams to ensure successful client transitions
• Monitors and reports on performance metrics, ensuring alignment with business objectives

Qualifications

• Bachelor's degree in Business, Healthcare Administration, or related field (or equivalent experience)
• 5+ years of experience in account management, sales, or business development
• Experience in long-term care, healthcare services, or pharmacy strongly preferred
• Demonstrated success managing a territory or region
• Strong relationship management and influencing skills across multiple stakeholder groups
• Proven ability to drive revenue growth and meet or exceed sales targets
• Effective communication, presentation, and negotiation capabilities
• Ability to navigate complex healthcare environments and regulatory considerations
• Highly organized with strong time and territory management skills
• Percentage of Travel: 25-75%

**To perform this role will require frequently sitting, and typing on a keyboard with fingers, occasionally walking and climbing (stairs/ladders). The physical requirements will be the ability to push/pull and lift/carry 1-10 lbs**

About Our Line of Business

PharMerica, an affiliate of BrightSpring Health Services, delivers personalized pharmacy care through dedicated local teams, serving health care providers such as skilled nursing facilities, senior living communities, and hospitals. We also cater to individuals with behavioral needs, infusion therapy needs, seniors receiving in-home care, and patients with cancer. Operating long-term care, home infusion, and specialty pharmacies across the nation, we combine the personal touch of a neighborhood pharmacy with the resources of a national network. Our comprehensive solutions, backed by industry-leading technology and regulatory expertise, ensure accurate medication access, cost control, and compliance with best-in-class clinical standards. We are committed to enhancing resident health, reducing staff burdens, and supporting our clients' success.