Bilingual Receptionist

Bilingual Receptionist

A respected nonprofit organization in Downtown Houston is seeking a Bilingual Receptionist to provide front desk support and administrative assistance during a maternity leave coverage assignment. This role requires a professional, compassionate, and highly organized individual who is fluent in both English and Spanish and thrives in a fast-paced environment where no two days are the same.

Company/Industry: Nonprofit

Temp: Starts Mid-October before employee leaves for Maternity leave (Mid-October – January 30, 2027)

Location: Downtown – Houston, TX

Parking: Validated

Hours: Monday – Friday, 8am – 5pm

Pay: $20 - $22/hour

Ideal Candidate

The client is seeking someone who is:

• Highly organized with exceptional multitasking abilities
• Friendly, compassionate, and professional when interacting with clients and visitors
• Adaptable and able to handle changing priorities
• Skilled in time management and prioritization
• Comfortable working with sensitive and confidential information
• Professional in appearance, communication, and customer service approach

Summary

The Receptionist answers the telephone, greets clients, and provides some limited administrative support for the organization's staff. The Receptionist also handles all administrative support for the Executive Assistant to the CEO/Office Manager.

Responsibilities

Provides Front Desk Management

• Answer the telephone and direct calls to the appropriate parties according to established front-desk procedures
• Provide basic, general information to callers about company and route program-specific inquiries and department-specific inquiries to the appropriate program or department staff member
• Greet clients and visitors and notify staff of arrival
• Process incoming and outgoing mail, deliveries, and faxes
• Maintain a bin system for staff mail
• Maintain staff in/out board
• Ensure the lobby and front desk area remain professional and tidy in appearance
• Assist with administering the telephone and voice messaging system
• Assist with managing parking tickets and validations
• Assist with revising front desk procedures as directed

Provides General Support for Organization

• Maintain office supplies, including door name plates
• Maintain office machines and request service in a timely manner on an as-needed basis
• Order printing, including stationery and business cards
• Order coffee supplies and kitchen supplies and maintain coffee service and kitchen area
• Serve as a point of contact for facilities, including security and parking
• Provide administrative support for management staff as needed
• Copy and collate materials as needed

Qualifications

• High school diploma or equivalent certification required
• Associate's Degree – Preferred
• Minimum of three (3) years' experience as a receptionist required
• Bilingual in English and Spanish required
• Ability to work in a confidential environment, dealing with sensitive information, and maintain high level of confidentiality
• Appreciation of diversity and a sensitivity to people of varying lifestyles, ethnicity, and religious groups
• Proficiency with Word, Excel, and Outlook
• Knowledge of copy machines and other general office equipment
• Polished and professional telephone skills and clear speaking voice
• Dependable transportation