Administrative Assistant

SUMMARY

Supporting Workers Comp Department. Performs customer service and administrative support duties in accordance with established procedures, instructions, and work routines. Performs data input, extraction, analysis, and development in support of departmental functions. Reports to the Department Manager. Maintains internal contact with all departments, and executive management and external contact with Suppliers and Customers.

ESSENTIAL FUNCTIONS AND DUTIES
• Perform general administrative tasks, including, but not limited to, answering main line phone line, and assisting with flow of mail, correspondence, and filing needs.
• Manage all incoming mainline door calls; greet and assist injured workers.
• Copy, fax, and scan records as required.
• Forward emails and documents to the designated Claims Analyst/Examiner and Claims Manager
• Provide initial claim forms to injured workers; make transportation arrangements and doctor appointments.
• Administer travel and timekeeping slips; send to stakeholders as required.
• Email documents via designated secure platform.
• Perform record archiving/scanning tasks as assigned.
• Maintain confidentiality of sensitive information.
• Observe and support health, safety, and environmental policy.
• Other responsibilities and duties as assigned.

SKILLS AND QUALIFICATIONS
• Positive, professional, and pleasant demeanor, willingness to learn.
• High School graduate with a minimum of two (2) years in customer service, general office functions, and procedures.
• Proficient in Microsoft Office Products and/or other personal computer software applications.
• Excellent typing/keyboard skills; strong interpersonal and communication skills required.
• Ability to multi-task and effectively manage time in a fast-paced environment.
• Bilingual in Spanish preferred.

ACCOUNTABILITY

Responsible for providing accurate and efficient administrative, customer service and document control as assigned. Results are related to the quality and timeliness of achieving project goals and ability to develop, implement, and/or adhere to processes that maximize productiveness and throughput.

Ameri-Force Benefits

As part of the Ameri-Force team, a recognized ESOP company, you have a personal stake in the collective success of the organization, fostering a collaborative and rewarding work environment. Our competitive benefits package includes:
• Industry Leading Pay
• Medical Coverage
• Dental Coverage
• Vision Coverage
• Short Term Disability Benefits
• Term Life Benefits
• Referral Bonuses

*Referral Bonuses are available for specific jobs only

About Ameri-Force

Since 1991, Ameri-Force has been a leader in skilled trades staffing, offering a people-focused approach that provides competitive advantages for our clients and rewarding career opportunities for our contract employees. Leveraging our deep expertise in maritime, manufacturing, aerospace, industrial, and energy sectors, we ensure a seamless experience by efficiently managing federal and state taxes, unemployment, and worker's compensation. In addition, we offer a comprehensive benefits package, including medical, dental, vision, short-term disability, and life insurance, tailored to meet the needs of our workforce. Join Ameri-Force and be part of a company that values your success.

Learn more at ameriforce.com

* Note: The specific duties, skills and qualifications may vary depending on the company's requirements and the nature of the tasks performed at the site. Employees must be willing to make reasonable adjustments to their tasks depending on the requirements of the client. We are an equal opportunity employer. We do not discriminate based on race, color, creed, religion, national origin, ancestry, citizenship status, marital status, age, sex, sexual orientation, gender identity, disability, veteran status, or any other protected characteristic as established by law.

Pay: $21/hr