Technical Salesforce Business Analyst

Job Description

Company - Our client is a highly respected healthcare and technology-driven organization focused on delivering innovative solutions that improve patient outcomes and operational efficiency. They are known for investing in modern platforms and fostering a collaborative, forward-thinking environment.

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Job Title - Technical Salesforce Business Analyst

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Location - Remote (United States)

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Role Type - Contract (6-12month with potential for long-term renewal)

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Must Have Skills:

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• Expert-level Salesforce configuration experience with a strong focus on Flow and enterprise-scale automation
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• Proven ability to operate as a platform lead with broad Salesforce ecosystem knowledge beyond development
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• Salesforce Administrator certification required; architecture-level certifications highly preferred
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• Strong Apex development skills to support complex logic when declarative solutions are insufficient
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• Demonstrated ownership mindset with a curious, problem-solving approach to platform design and optimization
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Responsibilities and Job Details:

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• Serve as a senior individual contributor and platform lead for Salesforce initiatives across the organization
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• Design and implement scalable solutions using a declarative-first approach (Flow, configuration over code)
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• Partner closely with business stakeholders to translate requirements into effective Salesforce solutions
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• Oversee platform stewardship, ensuring stability, scalability, and long-term maintainability
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• Modernize and refactor legacy automation including Workflow Rules and Process Builder into Flow
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• Reduce technical debt and improve overall system performance and usability
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• Work across multiple Salesforce clouds including Sales Cloud, Service Cloud, and Health Cloud
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• Provide technical guidance and mentorship to team members without direct management responsibilities
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• Contribute to architectural decisions and best practices for Salesforce platform evolution
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• Balance configuration and development work (approximately 80% configuration, 20% Apex)
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• Promote thoughtful solution design and avoid unnecessary custom code
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• Collaborate cross-functionally to ensure alignment between business needs and technical delivery
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