Sales Development Representative (NYC)

Sales Development Representative (NYC) Hybrid

HiBob helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. Since 2015, we've achieved consecutive triple-digit year-over-year growth, all backed by our amazing team of Bobbers from across the globe, making us the choice HRIS of over 4000 midsize and multinational companies. The Americas is a key part of that growth story, and we're building the team to match. Our platform goes beyond core HRIS. Bob is a modular, data-driven solution that supports the full employee lifecycle - from hiring and onboarding through to performance, compensation, and workforce planning. Increasingly, our modules connect beyond HR, integrating with finance and other business functions to give companies a single source of truth for their people's data.

Why Join HiBob?

You'll join one of the fastest-growing SaaS companies globally, with genuine opportunities to accelerate your career. At HiBob, you'll receive:

• World-class onboarding and sales enablement.
• Clear progression pathways into Business Development, Account Executive, and other GTM roles.
• Coaching from experienced sales leaders invested in your growth.
• Best-in-class sales technology and enablement tools.
• The opportunity to help shape how modern businesses manage their people.
• A collaborative, ambitious, and high-performing culture where learning and growth are celebrated every day.

About the Role

As an Inbound Sales Development Representative at HiBob, you'll be the first point of contact for organizations already showing interest in Bob. Whether someone has requested a demo, downloaded content, attended an event, or reached out through our website, you'll engage with them quickly, understand their business challenges, and determine how HiBob can help. Success in this role is about delivering an exceptional first experience with HiBob. You'll qualify opportunities, educate prospects, remove barriers in the buying journey, and connect them with the right Account Executive at the right time.

Note: We will only consider candidates located in the New York Metro Area who are willing to work in our NYC office at least three days a week (Tuesday - Thursday). We love collaborating and connecting with our team members in-person, and we hope you will too! Base salary for this role is $67,000 per year. Additionally this role has a variable compensation component.

As an HR company, HiBob seeks to create a best-in-class employee experience for all Bobbers. We take immense pride in the diversity of our team and in creating an environment that is fair and equitable for all. Ensuring pay equity across race, gender, and all other forms of diversity is pivotal to this mission. When determining salary ranges for our roles, we look at external market data and the salaries of Bobbers holding the same or similar roles. Our pay bands are wide because great candidates come to us with a broad range of experience and skill sets. When making individual pay rate decisions, we take into account the candidates' depth of experience, their qualifications relative to incumbent employees, and their location-among other factors.

Job Requirements

Requirements often measure how equipped you are to do the job, but they're not the only factor. Even if you don't meet every requirement, we'd still love to hear from you.

We're looking for someone who is:

• Passionate about helping businesses solve real problems.
• An excellent communicator with strong written and verbal communication skills.
• Naturally curious and enjoys asking thoughtful questions.
• Organized, proactive, and able to manage multiple conversations simultaneously.
• Commercially minded with a strong interest in building a career in SaaS sales.
• Comfortable learning new technology and explaining complex concepts simply.
• A collaborative team player who enjoys working across Sales and Marketing.
• Adaptable, resilient, and energized by a fast-paced, high-growth environment.

Job Responsibilities

Manage Inbound Demand

• Respond promptly to inbound inquiries via phone and email.
• Qualify prospects through consultative conversations to understand business needs, priorities, and buying readiness.
• Schedule high-quality discovery meetings with Account Executives, ensuring an exceptional first experience with HiBob.

Guide Prospects

• Help prospects understand how Bob addresses their business challenges.
• Answer initial product and commercial questions, recommend relevant resources, and engage specialist teams when needed.

Drive Pipeline Excellence

• Maintain accurate CRM records and manage inbound opportunities effectively.
• Follow up consistently to maximize conversion and re-engage qualified leads showing renewed interest.

Collaborate Across Teams

• Partner with Marketing and Account Executives to improve lead quality, ensure seamless handovers, and deliver a great customer experience.
• Share customer insights to strengthen messaging, campaigns, and sales processes while contributing to continuous improvement.

It's also a bonus if you have:

• Experience in inbound sales, lead qualification, customer-facing support, or SDR/BDR roles.
• Experience working in SaaS or another technology company.
• Experience using Salesforce, HubSpot, or similar CRM platforms.
• Experience with live chat platforms or sales engagement tools.
• Knowledge of HR technology or HR processes.

Job Benefits

At HiBob, our people are at the heart of everything we do. We're building a global village of ambitious, thoughtful, and talented Bobbers who want to do the best work of their careers. With a vibrant NYC office and remote teammates across the country, we've created an environment where people can be themselves, grow quickly, and make a real impact. Joining HiBob means working alongside exceptional people while being supported with competitive compensation, comprehensive benefits, and pre-IPO equity, including the perks below.

Ownership & Financial

• Equity in a global, high-growth HR tech SaaS leader
• 401(k) with a 3% company match effective the month following your start date
• $2,500 employee referral bonus

Health & Wellbeing

• Medical, dental, and vision coverage from day one
• $1,920 annual wellness stipend to support your physical and mental wellbeing
• Annual Headspace membership and expanded wellness benefits

Workplace Flexibility

• Hybrid working model for Bobbers in the NY metro area
• Temporary work from anywhere for up to 2 months per year (after 6 months)

Work-Life Balance

• Generous paid time off and company holidays to rest, recharge, and enjoy
• Bob Balance Days 4 additional days within a calendar year - Enjoy a company-wide long weekend at the beginning of each quarter
• Your birthday off plus a special gift from us

Work From Home

• Home office allowance to set up your ideal workspace

Community & Culture

• Two paid Social Impact days each year to give back to causes you care about
• Frequent team and company social events, both in-person and virtual
• Dog friendly office

If this sounds like something you've been looking for, we'd love to have you. Come on, join our village!