Receptionist
$19 per hourFirstService Residential
Description Job Overview: The Receptionist performs tasks directly related to property management and the general business operations of the Association, while providing administrative support to the Association Managers and assigned Association Managers. The positionis responsible for providing a wide variety of administrative services as well as assisting with the management of properties in accordance with company policies, procedures, and standards. Superior customer service, time-management and conflict management skills are required. Attention to detail and the ability to manage multiple, sometimes competing, priorities are essential. Your Responsibilities: Provides five-star customer service at all times by responding to incoming visitors, telephone calls, email and other correspondence in a timely and courteous manner. Acts as intermediary with owners/residents, vendors and staff to assist in prompt response to questions or problems. Follows company policy by returning all calls and emails within 24 business hours. Tracks special projects & initiatives for office and Directors on a frequent basis. Provides administrative assistance to the Association Managers, as necessary and directed by division Directors. Duties include: Participates in corporate committees as assigned. Performs other job-related duties as directed and miscellaneous projects as assigned. Facilitates company safety procedures and ensures that policies are carried out. Follows safety procedures and maintains a safe work environment. Skills - Qualifications: Education/Training: High School Diploma or equivalent required. Two years of administrative support experience preferred. Experience/Knowledge/Abilities: Must possess strong administrative background; 2 years of related work experiences. Strong working knowledge of customer service principles and practices. Excellent interpersonal, office management and communication skills. Self-starter with excellent verbal and written communication skills. A detailed individual with strong ability to multi-task is required. Ability to read, analyze, and interpret technical procedures, regulations or documents with a similar degree of complexity is required. What We Offer: As a full-time non-exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions. Compensation: $19 / hour Disclaimer : This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time. Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics. Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company. Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel View email address on click.appcast.io. Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at View email address on click.appcast.io; we will respond in accordance with Local Law 144, within 30 days.
$22.19k
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