Operations Assistant

Job Description

Job Description

The Operations Assistant for Gotham will work closely and support the Community Manager, Assistant Community Manager, General Manager, Leasing Department, and is responsible for supporting all operations, resident relations, marketing, financial and leasing efforts.

Essential Duties and Responsibilities

include the following. Other duties may be assigned. Reception Answer general phone inquiries using a professional and courteous manner Answer, screen and transfer inbound phone calls to the appropriate staff members. Email phone messages to appropriate recipient Reply to general information requests with the accurate information Greet residents/vendors/visitors to the organization in a professional and friendly manner Office Administration Provide administrative support for operations teams Respond to emails and prepare documents for the Management Office or Leasing Specialist General clerical duties including data entry, filing, photocopying, fax and mailing Purchase, receive and store the office supplies ensuring that basic supplies are always available Open, sort and distribute incoming mail, faxes, and courier deliveries Prepare and send outgoing faxes, mail, and courier parcels Coordinate maintenance of office equipment Operations Assist with the preparation of accurate tenant billings. Assists in coordinating tenant move-ins and move-outs Assists in responding to building emergencies in the absence of the Assistant/Community Managers to coordinate resources and provide appropriate guidance in securing the emergency and implementing corrective and preventive actions Assist in preparing and delivering timely, accurate and complete reports. May gather and confirm preliminary data for accounts receivable aging reports. Ensures that services are provided in compliance with policies, procedures, regulations and contractual obligations and standards Work Collaboratively with other departments (i.e., compliance, transfer, leasing and accounting) Performs other duties as assigned

Requirements & Critical Skills: At least 1 year experience in a similar role Full time position- 5 days a week Excellent verbal and written communication skills and excellent interpersonal skills Administrative skills with attention to detail General Financial Knowledge (financial terms and principles. Ability to calculate intermediate figures) Reasoning Ability Bachelor’s degree Proficient in Microsoft Excel Excellent internet skills Ability to multi-task while upholding strong attention to detail Excellent verbal and written communication skills Ability to work independently and in team environment \nCompany Description

Founded in 1912, Gotham is a New York real estate developer, owner and property manager delivering smart and stylish life experiences that transform the buildings and neighborhoods where residents live, work, shop and dine. Its three business divisions, Gotham Development, Gotham Properties, and Gotham Hospitality, offer a diverse and evolving portfolio of luxury rentals, condominiums, retail and mixed-use spaces, a full-service property management business, and the artisanal food hall Gotham Market at The Ashland. Gotham has over 100 years of experience constructing and developing high quality mixed-use buildings throughout New York. Gotham’s long track record of success in developing homes for low, moderate, and middle income residents in New York City is possible thanks to successful partnerships with public agencies, not-for-profits, other developers and land owners. Following development and construction, Gotham’s in-house property management division seamlessly transitions into ongoing building and community management, operating vibrant and engaging communities in the neighborhoods it builds in. Gotham is an equal opportunity employer. Gotham does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, or other applicable legally protected characteristics. We celebrate diversity and are committed to creating an inclusive environment for all employees. Company Description

Founded in 1912, Gotham is a New York real estate developer, owner and property manager delivering smart and stylish life experiences that transform the buildings and neighborhoods where residents live, work, shop and dine. Its three business divisions, Gotham Development, Gotham Properties, and Gotham Hospitality, offer a diverse and evolving portfolio of luxury rentals, condominiums, retail and mixed-use spaces, a full-service property management business, and the artisanal food hall Gotham Market at The Ashland.\r\n\r\nGotham has over 100 years of experience constructing and developing high quality mixed-use buildings throughout New York. Gotham’s long track record of success in developing homes for low, moderate, and middle income residents in New York City is possible thanks to successful partnerships with public agencies, not-for-profits, other developers and land owners. Following development and construction, Gotham’s in-house property management division seamlessly transitions into ongoing building and community management, operating vibrant and engaging communities in the neighborhoods it builds in.\r\n\r\nGotham is an equal opportunity employer. Gotham does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, or other applicable legally protected characteristics. We celebrate diversity and are committed to creating an inclusive environment for all employees.