Solution Architect

Role Description

This is a critical, career-defining opportunity to bridge the strategic gap between executive business vision and flawless technical execution for our most valued enterprise clients. You will serve as the elite technical authority, defining the architectural blueprint ("the How") that prevents unscalable, fragmented code and ensures every complex integration aligns perfectly with our customers' Value Validation Plans (VVPs). Join a team that is the tip of the spear for a modernized engineering engine, tackling high-stakes architectural challenges alongside a centralized development team.

What You'll Do

• Operate as a continuous "technical co-founder" for our largest enterprise accounts, driving architectural strategy post-go-live.
• Design intricate solutions that efficiently consume delivery time within FDE Tiers or ETS hours.
• Empower you to solve complex, high-stakes architectural challenges and shape the long-term technical health and success of our global partners.
• Work with an elite centralized development team to build enterprise-grade SaaS solutions.

The Skills You'll Have

• Enterprise Systems Architecture & Blueprinting
• Design robust programmatic integrations and custom workflows for complex enterprise challenges.
• Produce highly detailed Technical Design Documents (TDDs) that enable developers to achieve near-zero defect rates in UAT.
• Articulate complex API integrations end-to-end, showcasing your profound design expertise.
• Introduce and champion advanced, scalable design patterns (e.g., event-driven architecture, microservices).
• Ensure every architectural blueprint aligns seamlessly with customer Value Validation Plans (VVPs).
• Quickly ramp up to the Sitetracker product and its customer applications.
• Work in an AI-enabled team using tools like Cursor and Claude for documentation and coding tasks.
• Translate general AI concepts to Scout, Sitetracker’s AI platform.

Strategic Technical Consultation (The "Challenger")

• Partner with Technical Account Managers (TAMs) to translate executive business ROI into robust technical blueprints.
• Challenge inefficient or highly custom customer requests, advocating for scalable solutions.
• Propose simpler, declarative workarounds that achieve identical business KPIs.
• Act as a trusted "Technical Co-Founder" to enterprise executives.
• Articulate the complex ROI of technical solutions to non-technical C-suite leaders.

Platform Governance & Post-Go-Live Stability

• Enforce rigorous coding, integration, and configuration standards.
• Adhere strictly to CI/CD pipelines and participate in code reviews.
• Manage complex, live enterprise environments without introducing regressions.
• Build global governance frameworks and automated QA testing gates.
• Implement zero-defect release protocols for mission-critical environments.

Agile Pod Execution & Developer Guidance

• Operate within FDE Agile Pods, translating architectural epics into actionable development stories.
• Hand off intricate technical designs to the centralized development pool.
• Proactively unblock developers during sprints.
• Act as a trusted technical mentor for the development team.
• Refine intake and handoff processes to increase development team sprint velocity.

Within 90 Days, You'll

• Quickly ramp up and master existing complex functionality.
• Produce your first highly detailed Technical Design Documents (TDDs) for a strategic customer.
• Begin partnering with TAMs to define preliminary migration strategies for legacy Tier 1 (ETS) customers.

Within 180 Days, You'll

• Consistently deliver flawless TDDs, enabling your Agile Pod's development pool to meet sprint velocity commitments.
• Partner with TAMs to define and initiate the migration strategy for at least one legacy Tier 1 (ETS) customer.
• Identify and begin architecting a major enterprise integration or advanced workflow.

Within 365 Days, You'll

• Become the definitive technical authority for Strategic (Tier 5) and Advanced (Tier 4) customers.
• Drive the successful migration of multiple legacy Tier 1 (ETS) customers.
• Architect 3-5 major, templatized enterprise integrations, scripts, or advanced workflows.

Compensation

$130,000 - $170,000 a year

AI Tools in Hiring Process

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications and analyzing resumes. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.