General Administrative Assistant
Extenteam Client Roles
Role Description
We’re looking for a proactive and resourceful General Administrative Assistant to support a property management client across a variety of administrative, coordination, and research-focused tasks. This role involves assisting with day-to-day operations, supporting organizational initiatives, and managing responsibilities across speaking engagements, rental property oversight, nonprofit activities, and internal project workflows.
This is a high-impact role where you will:
- Assist in presenting our team for speaking and training opportunities.
- Conduct outreach calls and follow-ups related to event coordination and professional engagements.
- Provide administrative and research support across upcoming projects and business activities.
- Help maintain productivity across multiple ongoing priorities using HubSpot, Kajabi, and other tools.
Main Responsibilities
- Outreach & Lead Support:
- Research opportunities aligned with the business such as conferences, CE classes, universities, nonprofits, and corporate events.
- Build lists of potential contacts and decision-makers (education directors, event planners, etc.).
- Make outbound calls using provided scripts and confirm important details such as deadlines, themes, and requirements.
- Maintain CRM records in HubSpot, ensuring accurate tracking of follow-ups and statuses.
- Support Kajabi management and handle submission of proposals, speaker packets, and related materials.
- Assist with nonprofit startup tasks and operational coordination.
- General Administrative Tasks:
- Manage calendar invites, confirmations, and inbox correspondence.
- Organize Google Drive/Dropbox files, including folders, headshots, bios, and reports.
- Coordinate tasks across nonprofit, speaking, and real estate operations as assigned.
- Support leadership with project management (10 hours/week for Tracey, 30 hours/week for Stacey).
- Handle phone calls (outbound and inbound) and manage email communication.
- Real Estate / Property Support:
- Update tenant information in the property management system.
- Track rent receipts, maintenance requests, and rehab progress in spreadsheets.
- Follow up with property managers and vendors in Branson, MO.
- Monitor Housing Authority (HAKC) renewals and rent increase processes.
- Conduct research for possible property acquisitions.
Tools & Platforms You Will Use
- HubSpot CRM
- Canva (for one-sheets, proposals, and simple design needs)
- Kajabi
- Google Workspace (Drive, Docs, Sheets, Calendar)
- Microsoft Word & Excel
- Social media platforms for posting schedules (YouTube, LinkedIn, TikTok, Instagram, X, Hootsuite)
Qualifications
- Excellent written and spoken English (professional phone communication required)
- Strong organizational skills, attention to detail, and proactive mindset
- Confident using HubSpot, Kajabi, Canva, and productivity tools
- Fast and efficient researcher (contacts, information, data)
- Strong follow-up habits and ability to complete tasks independently
- Comfortable managing shifting priorities and supporting multiple projects simultaneously
Bonus Experience
- Background in real estate, association events, or nonprofit operations
- Cold outreach or sales experience
- Familiarity with speaker marketing, continuing education coordination, or grant research
Nice to Haves
- Self-starter with initiative
- Clear communicator with strong follow-through
- Comfortable working with both structured and unstructured tasks
- Passionate about supporting meaningful work and business growth
- Thrives in a high-energy, purpose-driven environment
Technical Requirements
- Internet speed minimum 30mbps: Needs to be Wired (Buy a dongle if no LAN port)
- i5 11th Gen or higher
- Windows 11 / MacOS Catalina or higher
- Minimum of 8 GB RAM
- Private and quiet dedicated home office area (no roosters, dogs, children's noises in the background)
- Back-ups in case of power or internet provider interruptions
- Good headset and webcam (preferably noise-canceling headset)
Benefits
- Competitive Salary — We offer a competitive salary that reflects the candidate’s experience, skills, and responsibilities.
- Remote Work — This role is 100% remote, allowing flexibility and eliminating daily commute.
- Paid Time Off — Standard leave entitlements (vacation, sick leave, vacation leave) for rest and well-being.
- HMO Coverage — Company-provided HMO plan, offering access to medical services via accredited hospitals and clinics under a Health Maintenance Organization. This helps ensure employees have access to routine checkups, consultations, and coverage for medical care.
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