Global Enterprise Account Manager

The Global Enterprise Account Manager Drives business and cross‑sell initiatives within complex, large enterprise Global Fortune 500 accounts. The individual is accountable for growing, defending, and expanding business and revenue across all MillerKnoll regions worldwide. Serves as the primary point of contact and is accountable in the RACI model to achieve MillerKnoll’s objective of growing business with large, expanding customers and securing multi‑location revenue in defined target accounts. Essential Functions Maintains and evolves the Global Strategic Account Plan, documenting deep understanding of the client’s unique business drivers; identifies all decision makers and key influencers and defines strategies to grow and defend account business. Acts as the accountable in the RACI model to leverage the MillerKnoll Global Enterprise Management (GEM) platform, evolving account strategy and nurturing account growth. Drives results within each assigned account, understanding client business strategies and financial drivers, monitoring and managing assignments to a long‑term profitable basis and preserving ongoing relationships. Maintains up‑to‑date client information such as engagement tracking, sales performance, and customer insights in Salesforce.com, ensuring top customer opportunities are quantified and monitored. Measures all sales activities with a robust implementation strategy, utilizing corporate tools and resources and aligning MillerKnoll resources with each account. Takes a purposeful approach to target every opportunity within assigned accounts/geography to find penetration points, expand relationships within each account, and discover windows of opportunity. Collaborates with assigned teams on account plans, developing continued coverage strategies, defining clear accountabilities, orchestrating activities, and designing communication processes to maintain progress. Skills and Experience Needed for this Role High‑Pressure Decision‑Making: balance long‑term strategy while achieving short‑term milestones in fast‑paced environments. Proven Ability to Build Networks: leverage established network and foster relationships with influential business decision‑makers and C‑level executives. Sales Process Mastery: passion for sales with a strong understanding of selling fundamentals, new opportunity identification, risk assessment, and decisive action. Advanced Selling Skills: expertise in qualifying prospects, account penetration, strategic selling, conceptual selling, consultative selling, negotiation, and contracts. Innovative and Self‑Starter Mentality: confidence and professionalism in representing MillerKnoll, building trust, credibility, and urgency. Proven Success in Building Client Relationships: quickly establish mutually beneficial relationships with customers/partners at senior decision‑making levels. Exceptional Communication Skills: superior verbal, written, and interpersonal communication, emphasizing listening and motivating others. Commitment to Learning and Performance: strong personal performance standards, continuous learning mindset, and results‑oriented approach. Strong Financial and Business Acumen: understand complex financial models and business strategy. Deep Knowledge of MillerKnoll Products and Services: quickly learn and effectively differentiate MillerKnoll’s offerings. Dealer Experience: expertise in a dealer environment with sales planning capabilities, providing leadership to dealers. Travel Requirements: ability to travel 50%+ nationally and 5% globally and fulfill additional responsibilities as required. Educational Background: Bachelor’s degree in Business Administration, Design, or a related field preferred. Experience: Minimum 5 years of successful contract furniture industry selling experience, preferred 3 years in a non‑U.S. sales/marketing role within the contract furniture business. Compensation, Benefits & Perks Compensation range for this role is $185,000.00 – $200,000.00. Salary is based on experience, qualifications, and market factors. Candidates may be eligible for a geographic premium, annual discretionary incentive, and equity awards subject to program rules. Benefits include: Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Vacation and Parental Leave), Holidays, 401(k), and Short/Long Term Disability. Additional special perks are reserved for associates. Equal Opportunity & EEO Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. We commit to equal opportunity employment, including veterans and people with disabilities. We participate in E‑Verify Employment Eligibility Verification. Positions are closed within 45 days and open for applications for a minimum of 5 days. We encourage prospective candidates to apply expediently to avoid missing opportunities. MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed, please contact MillerKnoll Talent Acquisition at View email address on click.appcast.io. #J-18808-Ljbffr MillerKnoll