Manager, Customer Performance Strategic Accounts (Pharma Accounts)(Remote)

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

The Manager of Strategic Accounts Performance Management is responsible for driving customer performance improvements through rigorous performance audits, economic research, and cross-functional collaboration. This individual contributor role plays a critical part in ensuring compliance with pricing contractual agreements and delivering actionable insights to key business stakeholders. The ideal candidate will bring a strong background in pricing strategy, analytics, and stakeholder engagement within the healthcare or pharmaceutical industry.

Key Responsibilities:

Pricing Operations

• Conduct weekly and monthly customer performance audits to ensure compliance with pricing agreements.
• Collaborate with Pricing Strategic Accounts, Deal Pricing, Professional Advisory & Services, and Financial Systems teams to align pricing strategies with customer needs and profitability goals.
• Perform economic research and item-level reviews, sharing insights with cross-functional teams.
• Provide ad-hoc reporting and serve as a key contact for internal pricing inquiries, occasionally engaging directly with customers.
• Monitor pricing trends, regulatory changes, and market conditions to generate forecasts and identify financial risks and opportunities.
• Lead initiatives to improve pricing efficiency and accuracy through process improvements and technology enhancements.
• Assist in the development of dashboards and analytics that provide performance insights and support strategic decision-making.

Coaching and Mentoring

• Promote a culture of continuous learning by identifying training opportunities aligned with individual and team goals.
• Guide team members through complex pricing scenarios and economic research methodologies to enhance problem-solving skills.
• Support professional development by helping team members set and achieve growth objectives.
• Foster a collaborative environment that encourages open communication and knowledge sharing.

Cross-Functional Collaboration & Stakeholder Management

• Partner with Sales, FP&A, Distribution Operations, and other internal teams to develop integrated pricing solutions.
• Ensure alignment of pricing initiatives with finance, sales, and supply chain strategies.
• Collaborate with BI/Analytics teams to build dashboards that inform pricing decisions.
• Maintain strong relationships with the sales team to understand market dynamics and address customer concerns.
• Support contract execution by working with legal and compliance teams to ensure regulatory adherence.
• Assist in resolving contractual issues in coordination with legal and compliance stakeholders.

Minimum Qualifications

• Bachelor’s degree in Business, Finance, Economics, or a related field; advanced degree preferred.
• 7+ years of relevant experience, including at least 5 years in the pharmaceutical or healthcare industry with a focus on pricing strategy.

Critical Skills

• Deep understanding of retail pharmacy segment and drug pricing dynamics, including regulatory and reimbursement environments.
• Proven ability to develop and implement pricing strategies that drive business growth.
• Advanced proficiency in Microsoft Excel, including financial modeling and handling large datasets.
• Strong analytical and problem-solving skills.
• Excellent communication and presentation abilities, with a talent for influencing stakeholders at all levels.
• Ability to manage multiple priorities in a fast-paced, dynamic environment.

Preferred Technical Skills

• Power BI (including DAX and Power Query)
• SQL
• Experience with dashboard development and data visualization tools

Salary :100,100.00 - 133,400.00 - 166,800.00 USD Annual 15% MIP

(Target 130K with 15% MIP)

P4

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

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