Accounting Assistant, Accounts Payable

Job Title and Location Accounting Assistant, Accounts Payable – North America Shared Services team, Air & Sea division, DSV – Global transport and logistics. Role Overview The Accounts Payable (AP) Accounting Assistant is a key contributor to the North America Shared Services team, supporting core AP operations and delivering high‑quality customer service to both internal stakeholders and external vendors. The role manages a high volume of inquiries, researches invoice and payment discrepancies, and ensures timely resolution to prevent payment delays. Key Responsibilities Manage and respond to a high volume of accounts payable inquiries from vendors and internal teams, ensuring timely and accurate resolution Research outstanding invoices in SAP to determine payment status and identify reasons for delays or discrepancies Review vendor‑provided aging and past‑due reports to ensure all invoices are accounted for and properly recorded Post invoices in SAP as needed, including correcting and reversing inaccurate entries and ensuring proper reprocessing Proactively identify root causes of recurring issues and recommend process improvements to enhance efficiency Escalate complex or unresolved issues to management with appropriate documentation and analysis Deliver excellent customer service by collaborating across departments and influencing resolution when issues fall outside AP Monitor and analyze AP aging reports; assist with reconciliation of the AP sub‑ledger Reconcile vendor statements and maintain accurate vendor account records Provide guidance and support to operations teams on AP‑related inquiries and processes Assist with special projects, reporting, and other duties as assigned by AP leadership Qualifications Associate’s degree in Accounting, Finance, or related field preferred Minimum of 2 years of experience in Accounts Payable, accounting, or customer service Experience in a shared services environment is a plus Strong customer service mindset with the ability to handle high‑volume inquiries professionally and efficiently Excellent communication skills, both written and verbal Strong analytical and problem‑solving abilities with attention to detail Ability to prioritize tasks, manage time effectively, and adapt in a fast‑paced environment Proven ability to work cross‑functionally and influence outcomes Proficiency in Microsoft Office Suite, including advanced Excel (PivotTables, VLOOKUP) Experience with SAP or similar ERP systems preferred Compensation & Benefits Base pay: $20.75 – $27.75 hourly. This position is temp‑to‑hire with an opportunity to transition to a regular full‑time role. Sick time benefits are provided during the temp‑to‑hire period. Equal Employment Opportunity DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at View email address on click.appcast.io. #J-18808-Ljbffr