Technical Sales Representative, Life Science

Job Description

The Territory Sales Representative will drive sales growth of its proprietary life science product portfolio within a defined territory. The primary focus of this role will be expanding business and market share within pharmaceutical and biopharmaceutical accounts, while also developing opportunities across academic research institutions, biotechnology companies, diagnostic laboratories, and government research facilities.

The successful candidate will be responsible for identifying new business opportunities, managing key customer relationships, and executing strategic account plans that accelerate revenue growth. The ideal candidate combines a strong scientific background with proven success in consultative sales and account management within the life sciences industry.

Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily (other duties may be assigned). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

\n
• Achieve and exceed annual sales objectives and territory growth targets.
\n
• Develop and execute strategic territory plans focused on expanding market share within pharmaceutical and biopharmaceutical accounts and other assigned accounts in research, academia, diagnostic market.
\n
• Build and maintain strong relationships with scientists, laboratory managers, procurement teams, R&D leaders, quality control personnel, and executive decision-makers. Prepare quotations for customers based on customer price list
\n
• Prospect and create new sales opportunities, generate leads, follow-up on leads generated by marketing and identify opportunities for repeat business
\n
• Determine target customers following promotions and follow up on marketing campaigns
\n
• Engage potential customers via cold calling
\n
• Build strong relationships with potential customers, while providing a consultative sales approach
\n
• Respond to customers regarding product information, product delivery, quotes, contracts, etc.
\n
• Maintain HubSpot by continually updating customer information
\n
• Build cross-reference list
\n
• Provide monthly report on progress
\n
• Assist with customer issues and fill in for complaints
\n
• This position requires some availability outside normal working hours.
\n
• Available to travel approx. 50-70% of the time (training, conferences, customer visits)
\n
• Working with Director of Sales to assess accounts and propose yearly sales objectives for each product line and reviewing plans regularly throughout the year and adjust actions as required.
\n
• Other duties as assigned
\n

Competencies: To perform the job successfully, an individual should demonstrate the following competencies.

\n
• Customer service skills, able to speak in a friendly way to customers and potential customers, listening to their needs and helping communicate options for them
\n
• Strong communication skills and strong phone presence
\n
• Flexibility and persistence, not every customer is going to be a sale. Being able to bounce back if you lose a sale will be a key for this job
\n
• Successfully handles multiple tasks, executes in a timely manner and staying organized
\n
• Time management skills and works effectively in fast-paced environment
\n
• Ability to adapt to changing priorities and interruptions
\n
• Effectively communicates and work well in a team and shows initiative to contribute to company’s growth
\n

Adaptability – Accepts criticism and feedback. Adapts to changes in the work environment. Changes approach or method to best fit the situation. Manages competing demands.

Business Acumen – Aligns work with strategic goals. Conducts cost-benefit analyses. Demonstrates knowledge of market and competition. Displays orientation to profitability. Understands business implications of decisions.

Communications – Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods.

Consultative Selling – Applies product and market knowledge effectively. Asks questions to discover client business needs. Builds rapport and establishes trust. Manages and documents sales process. Presents solutions that meet customer objectives. Qualifies potential customers.

Continuous Learning – Assesses own strengths and weaknesses. Pursues training and development opportunities. Seeks feedback to improve performance. Shares expertise with others. Strives to continuously build knowledge and skills.

Cooperation – Displays positive outlook and pleasant manner. Establishes and maintains effective relations. Exhibits tact and consideration. Offers assistance and support to co-workers. Works actively to resolve conflicts. Works cooperatively in group situations.

Planning & Organization– Integrates changes smoothly. Plans for additional resources. Prioritizes and plans work activities. Sets goals and objectives. Uses time efficiently. Works in an organized manner.

Job Knowledge – Competent in required job skills and knowledge. Displays understanding of how job relates to others. Exhibits ability to learn and apply new skills. Keeps abreast of current developments. Requires minimal supervision. Uses resources effectively.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

Bachelor’s degree in biology, Molecular Biology, Biochemistry, Biotechnology, Chemistry, or a related Life Sciences discipline. Minimum 3-5 years of successful sales experience within the life sciences industry

Language Ability:

Read and comprehend simple instructions, short correspondence and memos. Write simple correspondence. Effectively present information in one-on-one and small group situations to customers, clients and other employees. Working knowledge of/Fluency in the English language (spoken and written).

Mathematical Ability:

Add and subtract two digit numbers and multiply/divide with 10's and 100's. Perform these operations using units of American money and weight measurement, volume and distance.

Reasoning Ability:

Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Deal with problems involving several concrete variables in standardized situations.

Computer Skills:

To perform this job successfully, an individual should have knowledge of Microsoft Office Programs including Outlook, Word, Excel, and PowerPoint. Adeptness at reviewing data and extracting meaningful performance indicators is also a contributor to success. SAP and Hubspot experience is a plus.

Certificates and Licenses:

Driving license.