Executive Secretaries and Administrative Assistants

Job Title Job Overview: Pay Range: $22hr - $25hr Responsibilities Complete mandatory Federal CMS reports, data entry, and tasks required for federal reimbursement. Maintain regional office compliance with federal nursing home performance measures and surveillance activities. Create and maintain files in accordance with Federal and New York State requirements. Enter survey data into federal reporting systems and maintain data accuracy. Generate survey letters to providers and track survey event status in federal systems. Serve as the primary phone contact for complainants, providers, public, and staff. Process incoming and outgoing mail, including faxing, scanning, photocopying, emailing, and document uploads. Manage FOIL requests and coordinate with Records Access Office for documentation. Organize, file, and maintain recertification and complaint survey documentation per DOH policies. Prepare and distribute complaint intake reports and survey documentation packets. Create electronic survey shells and maintain tracking logs for complaint investigations. Generate CON and project-related reports. Process DLA responses by retrieving and transmitting required documentation. Support ad hoc administrative requests and assist survey staff as needed. Train and orient new support staff when required. Required Qualifications Minimum 5 years of experience with the NYS Department of Health. Strong knowledge of Microsoft Office tools including Word, Excel, and SharePoint. Experience with data entry and extraction from electronic databases. Strong organizational and multitasking abilities in a fast-paced environment. Ability to work independently and collaboratively with diverse teams. Strong written communication skills, including grammar, punctuation, and business communication. Preferred Qualifications Familiarity with healthcare facility surveillance and complaint investigation processes. Experience with ASPEN, ACTS, and ACO systems. Experience handling Freedom of Information Law (FOIL) requests. Prior experience within the NYS Department of Health Division of Nursing Homes and IID Surveillance.