Clerk - Recorder Services Specialist

Bargaining Unit: Local 2700 - General Clerical Unit Why join the Contra Costa County Clerk-Recorder's Office? The Contra Costa County Clerk-Recorder's Office is located in the heart of downtown Martinez. We pride ourselves on developing innovative programs that bring our services directly into communities we serve. These efforts include performing ceremonies at sites that highlight the County’s iconic landmarks and majestic beauty, as well as participating in different community events where we issue onsite vital records and share information about the programs and services we provide to the public. Customer service hours are extended on the first and third Thursday of each month to provide the public additional opportunities to access our services. The Clerk-Recorder is charged with preserving and maintaining real property records of every parcel in the County in perpetuity – some dating back before Statehood. All vital events (i.e., birth, death, and marriage) occurring in the County are maintained and available pursuant to Code. The environment is fast-paced, progressive, diverse, and places customer service as our highest priority. The Office of the County Clerk-Recorder is recruiting to fill one (1) vacant position for Clerk-Recorder Services Specialist. The Clerk-Recorder Specialist performs the most complex and technical support activities associated with the day-to-day operations of the Clerk-Recorder Division; they also provide lead direction to Clerk-Recorder Division personnel, which include Clerk-Recorder Services Technicians and Information System Assistants. We are looking for someone who is: Customer service oriented. You will be working with the public regularly Detail-focused . You will be responsible for ensuring the accuracy of customer transactions Flexible . You will need to respond to changing assignments throughout the day A leader . You will provide lead direction and oversight to other team personnel Honest . You should be able to demonstrate professional and ethical behavior in all situations What you will typically be responsible for: Examining documents and requests to ensure that all requirements are met before recording the document or fulfilling the request Auditing serialized, security-enhanced paper and following procedures for maintenance and safekeeping of all security paper Collaborating with team members to accomplish workloads and fulfill responsibilities throughout the office Completing regularly scheduled reports provided to management and other County agencies Performing administrative tasks such as voids, audits, and reviewing filings/applications for accuracy and completeness. Monitoring customer service flow and implementing adjustments as needed Providing training and guidance to ensure that staff have the knowledge, skills, and abilities necessary to perform their duties effectively and in accordance with established policies and procedures A few reasons you might love this job: You will work in a dynamic department with opportunities to brainstorm new ideas and try new things Abundant learning opportunities through in-person and online classes, conferences, and committee assignments Participation in innovative programs that provide services outside the office Year-round events for engaging with and showing appreciation for staff and coworkers A few challenges you might face in this job: Non-uniform documents are submitted daily, and you will be required to interpret various code sections and utilize reference manuals to determine the recordability of each document You will be presented with multiple communication styles and will be expected to adapt accordingly You will often have competing demands and shifting priorities Competencies Required: Leadership: Guiding and encouraging others to accomplish a common goal Attention to Detail: Focusing on the details of work content, work steps, and final work products Customer Focus: Attending to the needs and expectations of customers Adaptability: Responding positively to change and modifying behavior as the situation requires Displaying Ownership and Accountability: Holding self and others accountable for measurable high-quality, timely, and cost-effective results Writing: Communicating effectively in writing Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks Legal & Regulatory Navigation: Understanding, interpreting, and ensuring compliance with laws and regulations Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships Coaching & Developing Others: Supporting others in stretching and expanding their capabilities Teamwork: Collaborating with others to achieve shared goals To read the complete job description, please visit the website: The eligible list established from this recruitment may remain in effect for six (6) months. License Required: Possession of a valid California motor vehicle operator's license. Out of state valid motor vehicle operator's license will be accepted during the application process. Education: Possession of a high school diploma, G.E.D. equivalency or high school proficiency certificate. Experience : Two (2) years of full-time clerk and recording experience in a public office performing County Clerk and Recorder functions. or Two (2) years of full-time, or its equivalent, experience receiving and examining legal documents affecting title to real and personal property, or indexing real and personal property and other legally acceptable documents in an escrow office, title company or other similar institution. At least one (1) year of the required experience must have included lead duties. Desirable Qualifications: Possession of a County Recorders' Association of California Recordable Document Examiner Certificate Application Filing and Evaluation: All applicants must apply online at and submit the information as indicated on the job announcement and supplemental questionnaire by the final filing date. Qualified candidates will be invited to participate in the next phase of the examination process. Online Multiple-Choice Test: A multiple-choice test will be conducted online to evaluate candidates' competencies as they relate to the job. These may include but are not limited to Attention to Detail, Customer Focus, Adaptability, Displaying Ownership and Accountability, Reading Comprehension, Building and Maintaining Relationships, and Professional Integrity and Ethics. (Weighted 100%). The assessment will be administered remotely using a computer. You will need access to a reliable internet connection to take the assessment. Tentative Dates: Online Multiple-Choice Test: September 16, 2026 - September 20, 2026 The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment-specific questions, please contact Sanyukta Singh at View email address on click.appcast.io. For any technical issues, please contact the GovernmentJobs' applicant support team for assistance at View phone number on click.appcast.io.

CONVICTION HISTORY

After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources Department will contact you to schedule a fingerprinting appointment.

DISASTER SERVICE WORKER

All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned and to return to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY

It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. Contra Costa County is committed to providing equal access and opportunity to qualified individuals with disabilities in its employment practices. If you believe you may anticipate needing reasonable accommodation, please visit our job seeker resources page at: Special Testing Accommodations | Contra Costa County, CA Official Website. #J-18808-Ljbffr County of Contra Costa