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Operations Clerk

$22 - $23.79 per hour
Temporary

Lancesoft Inc.

Role Description

The Operations Clerk will be responsible for supporting logistics and quality management across the Meal Manager program. Key responsibilities include:

  • Managing communications for delivery updates and updating all parties via email and Slack.
  • Executing and providing feedback on standard operating procedures.
  • Mastering internal tools and interacting with customers, merchants, and Dashers regularly.
  • Detecting fulfillment challenges before they become widespread and persistent.
  • Contributing to the launch of new pilot initiatives as the business grows.

Qualifications

  • Excellent verbal communication skills and attention to detail.
  • Ability to adapt to changing contexts.
  • Experience in last-hour logistics or delivery customer service (e.g., FedEx, UPS, high-visibility package delivery roles).
  • Experience with Slack.

Requirements

  • Weekend availability is 100% required.
  • Scheduled availability from 9am - 6pm CST, Saturday - Wednesday.

Benefits

  • Pay range: $22 - $23/hr on W2.
  • Remote work opportunity.
  • Duration: 6+ months.

Company Description

Vacancy posted 8 hours ago
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