Strategic CSM: Mid‑Market AI & Adoption Growth
Harvey, Inc.
Harvey is seeking a Customer Success Manager in New York to guide our mid-market clients through the adoption of Harvey's AI-powered platform, deeply integrating our solution into their business processes. You will lead strategic implementation, train end users on daily use of Harvey, manage 40+ clients with a prescriptive approach, and build scalable playbooks to improve adoption, renewal risk, and ROI. #J-18808-Ljbffr Harvey, Inc.
- ...Success professional to own the success of a portfolio of 40-60 mid-market customers. You will onboard new clients, monitor health, and... ...value. We value curiosity about customer businesses, ownership of outcomes, and an AI-forward growth mindset. #J-18808-Ljbffr Customer.ioSuggested
- ...guide clients through their journey with our AI-driven platform. You will integrate Harvey into client workflows, drive adoption, and deliver high-value outcomes for law... ...end users, and manage a broad portfolio of mid-market accounts, ensuring renewal readiness and strong...Suggested
- ...seeking a Customer Success Manager in New York to guide mid-market clients through adoption of our AI-powered platform. You will act as a trusted advisor,... ...renewals and upsells. Strong communication and strategic planning are essential, with preference for Portuguese...Suggested
$100k - $130k
...become more widely adopted every day, our products... ...budget - personal growth is important to us... ...and emerging market? If yes, we want to... ...Success Manager for the Mid‑Market segment, you... ...the success of a strategic set of customers across... ...in the use of AI‑based productivity,...SuggestedRemote workHome office- ...engage customers to align on strategic goals and unlock early and... ...scale that support product adoption, solution expansion, and long-term growth of customer users.As a CSM, you’ll build relationships... ...with a track record managing Mid Market customers with a complex SaaS...SuggestedWork at officeLocal area
- Boomi is seeking a strategic account executive to act as a trusted advisor to C-level... ...leveraging Boomi expertise to drive platform adoption and expansion. You will identify... ...cross-sell opportunities within Emerging Growth and Mid Market banking and financial services...
- Ivo builds AI products that helps companies solve contracting problems. Ivo seeks a Mid Market Customer Success Manager to own a growing portfolio of mid-market accounts in... ...SaaS environment. You will lead onboarding, adoption, and renewals at scale, while developing strategies...Visa sponsorshipRelocation package
- ...transactions, and combines innovative marketing and operational tools to support sustainable growth.We are looking for a Mid-Market Sales Lead to drive... ...for expanding platform adoption and delivering value to... ...-market accounts.- Strong strategic thinking, operational rigor...Local areaImmediate start
- ...alongside enterprises and high-growth companies to modernize... ...cutting-edge data & AI workloads, our team of... ...focused on growing our mid-market business across the... ...technology environments, adopt AI, and solve complex... ...The US mid-market is a strategic growth market for OpsGuru...Flexible hours
$235k - $358k
...employees by investing in their growth. We aspire to create a... ...complex partnerships to join our Strategic Accounts (SA) Marketing Solutions team in... ...ahead of industry, marketing, AI, and technology trends to proactively... ...: SalesExperience level: Mid-Senior LevelIndustry:...For contractorsWork at officeFlexible hours- HeyGen is hiring a Mid-Market Account Executive to accelerate adoption of HeyGen across growing mid-sized companies. This is a full-cycle closing role with a heavy emphasis on self-sourced pipeline. You will identify high-potential accounts, run creative outbound campaigns...
- ...United States is seeking a results-driven Mid Market Account Executive who excels at complex... ...across long sales cycles. You will lead strategic conversations with C-level stakeholders,... ...compelling demos, and drive revenue growth within a remote-first, global environment...Remote work
- ...seeking an Account Director to serve the Non- Profit Mid‑Market sector as a trusted adviser focused on delivering value to customers. The role blends strategic selling, relationship development, and revenue growth with a customer‑centric mindset in a hybrid work model...
- Boulevard Labs, Inc. is seeking a Mid-Market Customer Success Manager to own multi-location client relationships from onboarding... ..., working fully remote from a U.S. based location, contributing to both retention and strategic account growth. #J-18808-Ljbffr BoulevardRemote job
- ...combining frontier agentic AI, an enterprise-... ...strong product-market fit and world-class... ...the opportunity for growth - personal,... ...our clients not only adopt but also derive maximum... ...we serve our broad mid-market customer base... ...scale. What You'll Do Strategic Implementation:...
$86k - $95k
...Square Private markets are one of the largest... ...purpose-built AI platform, we’re... ..., rapid growth, and the opportunity... ...product usage and adoption, and delivering... ...business. As a Scaled Mid-Market Customer... ...You’ll act as a strategic advisor,... ...part of your core CSM workflow so you...Full timeContract workWork at officeLocal areaRemote workWork from homeFlexible hours$180k - $200k
...technology company building an AI-powered platform for institutional capital markets . Its technology... ...into significant strategic relationships . This... ...designed to broaden adoption Lead complex technical... ...during an important company growth stage The...$91.8k - $138k
...is the global leader in legal AI technology, empowering legal... ...Account Executive to join our Mid-Market Sales team in Chicago or... ...What you'll work on: Strategically work qualified opportunities... ...platform Experience in a hyper-growth environment Background in...Work at officeLocal areaFlexible hours- ...seeking an SMB Customer Success Manager to maximize value for a portfolio of 150 SMB accounts. You’ll onboard new customers, drive adoption, analyze usage data for upsell opportunities, and manage renewals with a focus on customer health. You’ll coordinate with Sales...
$120k - $173k
...investing in their growth. We aspire to... ...the team. LinkedIn Marketing Solutions: We help... ...within our growth mid-market segment. This... ...Executive(s), the CSM’s responsibilities... ...programs to make strategic recommendations to... ...customer Enthusiasm for adopting AI and emerging tools...For contractorsWork at officeFlexible hours$186.11k - $206.79k
...faster in more than 200 markets. By combining global... ...spend effortlessly. Brex’s AI-native automation and... ...team.What you’ll doAs a Mid-Market Client Sales... ...role in driving revenue growth by engaging existing Brex... ...building skills with a strategic mindset to identify opportunities...Work at officeRemote workWork from home$122.7k - $187.8k
...it most and offers huge growth opportunities for you!... ...Group (AGBG), bringing our market-leading Google Cloud... ...role; you will be a strategic guide, helping clients... ...technologies—from Data & AI, modernization, and Generative... ...rapid growth in the mid-market customer segment...Full timeContract workWork experience placementLive inWork at officeLocal areaRemote workFlexible hours- Alma is seeking an experienced Account Executive Mid-Market to join our team in Milan. This role focuses on driving growth in Italy by identifying opportunities, building relationships with potential clients, and expanding our presence in local markets. The position is...Work at officeLocal areaRemote work
- ...Harvey, Inc. in New York, NY is seeking a Mid Market Account Executive to drive growth of our AI solutions within the legal and professional services markets. You will establish and grow relationships with mid-sized law firms and corporate clients, understanding their...
$100k - $110k
...Entertainment Brand, Influencer Marketing (Remote - US, EST hours... ..., analytics, and AI-powered intelligence... ...delivery cleanly enough that growth is never at risk.... ...relationship. You're the trusted strategic partner to senior brand... ...performance. Optimise mid-campaign. Apply...Remote jobFull timeSeasonal work$122.7k - $187.8k
...and unleashing the power of AI to create value at speed. With... ...spearhead Accenture Security's growth strategy for Midmarket... ...process for high-value, complex Mid-Market clients, from needs analysis... ...senior stakeholders to uncover strategic security needs and influence...Contract workWork experience placementLive inWork at officeLocal areaWorldwide$180k - $240k
Secureframe in New York is seeking a Mid-Market Account Executive to drive growth through high-value sales opportunities. This role requires engaging with decision-makers and managing complex sales cycles. The ideal candidate has over 5 years of B2B SaaS sales experience...- Ivo Inc. is seeking a Mid-Market Account Manager in New York to own a portfolio of 75-100 accounts, drive renewals and revenue growth, and collaborate closely with Customer Success, Solutions Engineers, Legal, and Implementation teams. You will focus on proactive renewal...
- United States Digital Space LLC is seeking an Account Executive Mid-Market to drive growth in Italy. You will identify opportunities, build client relationships, and expand our presence in local markets from Milan. Occasional travel to Paris is expected. The role requires...Local area
$90k - $105k
...Customer Success Manager (CSM) to join our dynamic... ...portfolio of up to 80 mid-market customers, guiding them... ...motions, and driving strong adoption to support renewal and... ...risks, and lead strategic conversations to demonstrate... ...with generative AI tools and prompt engineering...Full timeContract workWork at officeLocal areaNight shift3 days per week
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Strategic CSM: Mid‑Market AI & Adoption Growth. Be the first to apply!
- customer service supervisor New York, NY
- customer service account executive New York, NY
- customer business manager New York, NY
- customer engagement manager New York, NY
- customer success manager csm New York, NY
- director customer relationship management New York, NY
- customer retail manager New York, NY
- customer solutions manager New York, NY
- customer service project manager New York, NY
- director customer operations New York, NY



